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BMW of Carlsbad

Carlsbad, CA

4.3
867 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
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1060 Auto Center Court

Carlsbad, CA

92008

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Showing 867 reviews

December 14, 2021

Sarah Pearson was exceptional as a sales associate. She found the right car for us and negotiated a deal that was absolutely right for my wife in regards to features. I found the car prepped and filled wit More

by surfdoc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 18, 2021 -

BMW of Carlsbad responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Encinitas Service Center. We are always more than happy to assist you if anything else comes up. Take care!

December 08, 2021

BMW Encinitas was great to deal with! Danny Barajas took care of all the details and made the experience one of the best ever. I would highly recommend the Collision Center! More

by josephkbiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Barajas
Dec 12, 2021 -

BMW of Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Encinitas and we hope to be of service again in the future.

December 06, 2021

Hassle free process. Jeremy was a pleasure to deal with. Heather in Parts is exceptionally customer centric. More

by fredparker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy and Heather
Dec 08, 2021 -

BMW of Carlsbad responded

Hello, we are happy you had a pleasant experience here at BMW of Encinitas Service Center. If you need more help, our team is available to talk! Have a great day!

Dec 08, 2021 -

fredparker responded

Thank you.

December 04, 2021

Just leased my 5th BMW and the experience I had with Andreas at BMW in Encinitas was exceptional. By far the best experience I have ever had with BMW. More

by shaun.maceachern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas , Sydney Thorp
Dec 08, 2021 -

BMW of Carlsbad responded

Hi Shaun, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 02, 2021

Justin beck the ‘sales mgr’ is a liar and complete fraud. He lied to me that the car had been inspected. The horn doesn’t even work. I have put over $700 in repairs. More

by brettmyers11
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin beck
Dec 06, 2021 -

BMW of Carlsbad responded

Hello, we regret to hear about this experience but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (760) 278-3703. We hope to hear from you. Take care!

December 01, 2021

Absolutely amazing customer service. When the worst happens these guys will make you taken care of. BMW looks brand new. More

by DK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collision center Guys
Dec 06, 2021 -

BMW of Carlsbad responded

Hi, thank you so much for your positive comments about BMW of Encinitas Service Center! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 01, 2021

Service was done very fast and Mike did everything to help me to find me a loaner car. More

by atee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 06, 2021 -

BMW of Carlsbad responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road.

December 01, 2021

When I call to make a service appointment, the receptionists are always very helpful. Mike Voiles is a good service rep. He clearly explains what’s going on and gives options. More

by LB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Voiles
Dec 06, 2021 -

BMW of Carlsbad responded

Hi, we are happy you had such a positive experience with us! We hope to see you soon!

December 01, 2021

Efficient sales process and wonderful after-market service. Receptionists always friendly on the phone and Mike help greatly with what the service meant, the tire and brake wear report, and communicat More

by carla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 06, 2021 -

BMW of Carlsbad responded

Hi Carla, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

Dec 06, 2021 -

BMW of Carlsbad responded

Hello Carla, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Have a great day!

November 28, 2021

Great dealership, sales and service are the very best. I bought my first BMW there in 2006 and have been super satisfied for 15 plus years. More

by Sonnyboy8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy in sales
Nov 30, 2021 -

BMW of Carlsbad responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, BMW of Encinitas Service Center

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