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BMW of Carlsbad
Carlsbad, CA
863 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 863 reviews
December 02, 2021
Justin beck the ‘sales mgr’ is a liar and complete fraud. He lied to me that the car had been inspected. The horn doesn’t even work. I have put over $700 in repairs. He lied to me that the car had been inspected. The horn doesn’t even work. I have put over $700 in repairs. More
by brettmyers11
Employees Worked With
Justin beck
December 01, 2021
When I call to make a service appointment, the receptionists are always very helpful. Mike Voiles is a good service rep. He clearly explains what’s going on and gives options. receptionists are always very helpful. Mike Voiles is a good service rep. He clearly explains what’s going on and gives options. More
by LB
Employees Worked With
Mike Voiles
December 01, 2021
Efficient sales process and wonderful after-market service. Receptionists always friendly on the phone and Mike help greatly with what the service meant, the tire and brake wear report, and communicat service. Receptionists always friendly on the phone and Mike help greatly with what the service meant, the tire and brake wear report, and communicated clearly and often. The best! More
by carla
Employees Worked With
Mike
November 21, 2021
I am a long-term customer at BMW Encinitas. Both purchasing and servicing my vehicles. Years ago the service technicians resolved a problem another local BMW service center was repeatedly stymie purchasing and servicing my vehicles. Years ago the service technicians resolved a problem another local BMW service center was repeatedly stymied by. I have been taking my cars here for service ever since. In addition to the smart service team, we customers are treated extremely well. The service managers (shout out to Arthur for the latest service) go all out to make sure I understand the service needed, and that I am comfortable. Communication is excellent. There are choices in patio or indoor seating areas and a small dog park. A choice of freshly ground Starbucks coffees, wifi. Or get courtesy car drive service, or take a loaner BMW home. Most importantly, I know my car is in the best of hands. More
by Pleete
Employees Worked With
Arthur
November 19, 2021
Sales experience was great. Nick was knowledgeable and took great care of us. He also didn’t hesitate to help me when I came in with a service dog. We even test drove cars with my service dog! Will buy he took great care of us. He also didn’t hesitate to help me when I came in with a service dog. We even test drove cars with my service dog! Will buy here again! More
by sarahmason327
Employees Worked With
Nick Kolpacoff , Sydney Thorp
