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BMW of Carlsbad
Carlsbad, CA
876 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 876 reviews
February 11, 2022
These guys are the best! They actually care! Communication is excellent and they don’t rip you off! We have a BMW I3 and they knew exactly what they needed to do with our vehicle and they gave Communication is excellent and they don’t rip you off! We have a BMW I3 and they knew exactly what they needed to do with our vehicle and they gave us a loaner! More
by natalierones
Employees Worked With
Chris
February 11, 2022
This place is awesome! The people were friendly, my service advisor was very informative and communicative. We were chasing an issue that other locations were not able to diagnose but after a few visit service advisor was very informative and communicative. We were chasing an issue that other locations were not able to diagnose but after a few visits, we were able to knock it out. Can't thank these guys enough. More
by Zeuvigene
Employees Worked With
Keith
February 11, 2022
Keith and his team were, as usual, excellent to deal with. Keith was friendly, professional and clearly explained the work that needed to be done. He also arranged for a last-minute service loaner. T with. Keith was friendly, professional and clearly explained the work that needed to be done. He also arranged for a last-minute service loaner. The work was done quickly and I had the X3 back the next day. My only complaints are that someone had REALLY dirty feet and the driver's side floor mat was covered in black, dirty footprints. Some Folex cleaned it up, but I shouldn't have to do that. Also, the 'car wash' is never really complete and I had to clean some missed brake dust spots off the wheels. Keith is an outstanding service writer and I always feel comfortable entrusting our cars to him. More
by oldgeezer458
Employees Worked With
Keith Sherman
February 07, 2022
Good service for my run flat tire replacement but I was waiting for the car at the dealership and told 2 hours and it took significantly longer. waiting for the car at the dealership and told 2 hours and it took significantly longer. More
by cbillramage
Employees Worked With
Kris Bigay
February 01, 2022
Everyone was very helpful and the problem was resolved. There was no loaner car available which would have been nice, but that was not the service departments fault. There was no loaner car available which would have been nice, but that was not the service departments fault. More
by coachhenry2
Employees Worked With
Stephano
January 30, 2022
Dealer’s Body Shop did a great job of presenting options for repair of a minor scrape to my X3M. Results were terrific and cost was managed well. Nice work - thank you! for repair of a minor scrape to my X3M. Results were terrific and cost was managed well. Nice work - thank you! More
by BillC
Employees Worked With
Gerald Velasco, Chris Begay
