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BMW of Carlsbad

Carlsbad, CA

Overview
Reviews
Vehicles
4.3
876 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
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1060 Auto Center Court

Carlsbad, CA

92008

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Showing 876 reviews

September 02, 2022

Andrew Jones was amazing. He has huge knowledge of the insurance part of this and worked hard to get my car done really fast and I am super appreciative. More

by bradys4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Jones
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Sep 08, 2022 -

BMW of Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2022

I love being able to bring my car to the local dealership in Encinitas. I know from experience that I can trust their service. Over the years everyone who has helped me with my car has been very knowlegable, More

by hullsusan36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sherman and Miguel Ramirez
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Sep 06, 2022 -

BMW of Carlsbad responded

Hi, we are happy you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 27, 2022

They were very helpful and friendly. I went in to get my car serviced and walked out with a new one. More

by Beamer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrio, Thomas, Ben
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Aug 31, 2022 -

BMW of Carlsbad responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

August 25, 2022

Very good service as usual. Keith did a good job and the car was clean when I got it back. Thanks! More

by cdufour69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sherman
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Aug 30, 2022 -

BMW of Carlsbad responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 23, 2022

Knowledgeable about their cars Easy to work with Great selection Quick Responsive No stress Accommodating Truthful More

by Tbend22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Riedel
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Aug 26, 2022 -

BMW of Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road

August 19, 2022

Love this BMW dealership. Anytime I need a questioned answered everyone is so responsive. Keith, my service friend, has always treated me with respect and is very friendly. More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
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Aug 24, 2022 -

BMW of Carlsbad responded

Hi George, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Aug 24, 2022 -

BMW of Carlsbad responded

Hi George, thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!

August 17, 2022

Great shuttle service using lift! It was a very good service experience I will return More

by Roadrunnericaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefano
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Aug 23, 2022 -

BMW of Carlsbad responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 11, 2022

Last week I had a quick and easy transaction trading in my leased X1 for a new 330i. The salesman was professional, helpful and efficient. More

by Mitch.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Worley.
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Aug 15, 2022 -

BMW of Carlsbad responded

Hi, we are pleased to hear you had such a positive experience with us, If you need more help, our team is available to talk -- safe travels!

August 10, 2022

I don't want to deal with Chris again, not friendly and rude, not again More

by jshamon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
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Aug 15, 2022 -

BMW of Carlsbad responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (760) 335-6124 to discuss what we can do to help.

August 09, 2022

BMW Encinitas replaced a tire under my Wheel and Tire protection plan quickly, easily and to my total satisfaction! More

by jneckopulos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Report | Print
Aug 12, 2022 -

BMW of Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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