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BMW of Carlsbad

Carlsbad, CA

Overview
Reviews
Vehicles
4.3
863 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
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1060 Auto Center Court

Carlsbad, CA

92008

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Showing 863 reviews

August 25, 2022

Very good service as usual. Keith did a good job and the car was clean when I got it back. Thanks! More

by cdufour69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sherman
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Aug 30, 2022 -

BMW of Carlsbad responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 23, 2022

Knowledgeable about their cars Easy to work with Great selection Quick Responsive No stress Accommodating Truthful More

by Tbend22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Riedel
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Aug 26, 2022 -

BMW of Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road

August 19, 2022

Love this BMW dealership. Anytime I need a questioned answered everyone is so responsive. Keith, my service friend, has always treated me with respect and is very friendly. More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Report | Print
Aug 24, 2022 -

BMW of Carlsbad responded

Hi George, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Aug 24, 2022 -

BMW of Carlsbad responded

Hi George, thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!

August 17, 2022

Great shuttle service using lift! It was a very good service experience I will return More

by Roadrunnericaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefano
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Aug 23, 2022 -

BMW of Carlsbad responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 11, 2022

Last week I had a quick and easy transaction trading in my leased X1 for a new 330i. The salesman was professional, helpful and efficient. More

by Mitch.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Worley.
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Aug 15, 2022 -

BMW of Carlsbad responded

Hi, we are pleased to hear you had such a positive experience with us, If you need more help, our team is available to talk -- safe travels!

August 10, 2022

I don't want to deal with Chris again, not friendly and rude, not again More

by jshamon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
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Aug 15, 2022 -

BMW of Carlsbad responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (760) 335-6124 to discuss what we can do to help.

August 09, 2022

BMW Encinitas replaced a tire under my Wheel and Tire protection plan quickly, easily and to my total satisfaction! More

by jneckopulos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Report | Print
Aug 12, 2022 -

BMW of Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 01, 2022

Jeremy was terrific. Both highly knowledgeable and professional. We will happily continue to do business with BMW Encinitas. More

by jbailey
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jeremy Shadburn
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Aug 03, 2022 -

BMW of Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

July 29, 2022

Darius was a wonderful sale associate. H had to cancel last minute my genius appointment which I found out once on site but Danielle stepped in and was very helpful. The car seat treatment More

by Jacinthe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle
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Aug 02, 2022 -

BMW of Carlsbad responded

Hello Jacinthe, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 28, 2022

The purchase was easy and the people were very friendly. I had been looking all over the internet for this car. My radius was 50 miles from my home. On Sunday I decided to widen my radius to 100 miles. I More

by tiburonhunter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Anguiano
Report | Print
Jul 30, 2022 -

BMW of Carlsbad responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jordan here at BMW Encinitas! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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