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BMW of Carlsbad

Carlsbad, CA

Overview
Reviews
Vehicles
4.3
867 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
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1060 Auto Center Court

Carlsbad, CA

92008

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Showing 867 reviews

October 17, 2022

The review is for the collision repairs. Christine did a wonderful job to keep me informed about the progress. She provided excellent customer service. More

by rculpi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ressa, Christine
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Oct 22, 2022 -

BMW of Carlsbad responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Encinitas! If you have any further questions, please don't hesitate to reach out! Have a great day!

October 14, 2022

The people are friendly and helpful and not pushy. The appointments and services are done in a timely manner. Very pleasant atmosphere if you need to wait for service to be completed. More

by Bldelaney53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
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Oct 19, 2022 -

BMW of Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Oct 20, 2022 -

BMW of Carlsbad responded

Hi, thanks so much for your feedback. Drive safe, and we'll see you on the road.

October 12, 2022

Perfect service , fast and efficient. Flexible dates too. No waiting time. I will be using them again. More

by andrea.tornielli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Encinitas
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Oct 17, 2022 -

BMW of Carlsbad responded

Andrea, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2022

NO I don't care to comment on my experience I'm just glad to get my car back More

by barhar.brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith
Report | Print
Oct 11, 2022 -

BMW of Carlsbad responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 06, 2022

It is very hard to get a hold of anyone here about any issues you are experiencing. Poor communication. More

by Ant23
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam, Justin
Report | Print
Oct 11, 2022 -

BMW of Carlsbad responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (760) 335-6124 to discuss what we can do to help.

October 06, 2022

Had an excellent experience buying my X7! Jay and Morgan were incredible thank you so much! More

by Josiahseverin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan in finance and Jay in sales
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Oct 12, 2022 -

BMW of Carlsbad responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW Encinitas. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2022

Great service and got my BMW M340X tire replaced within 12 hours of a blowout. Omar thank you so much for your support and guidance. More

by lynchbull3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Medina
Report | Print
Oct 12, 2022 -

BMW of Carlsbad responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW Encinitas. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2022

Excellence, my sales Rep Ben and has team as always. Gave me the best service. I really appreciate all there help and hard work. Once again, I got a beautiful car. Thank you More

by Kcookconsultants
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Regis
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Oct 10, 2022 -

BMW of Carlsbad responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 03, 2022

Service was convenient and quick. Appreciated the loaner car. My service advisor was very attentive. More

by jdruxman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Yancy
Report | Print
Oct 10, 2022 -

BMW of Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 01, 2022

Great experience Everyone very nice, helpful, knowledgeable and professional I wouldn’t hesitate to do business again More

by ccochranelias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Riedel
Report | Print
Oct 06, 2022 -

BMW of Carlsbad responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

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