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BMW of Carlsbad
Carlsbad, CA
863 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 863 reviews
October 28, 2022
Miguel in Service and Morgan in Finance were exceptional in every way. Worked hard to get valuable contributions from my warranty company on the major engine work and good advice on the new tires I needed. in every way. Worked hard to get valuable contributions from my warranty company on the major engine work and good advice on the new tires I needed. I give them and Autonation BMW Encinitas my highest recommendation. NL More
by Niko
Employees Worked With
Miguel Prado and Morgan Gerkin
October 28, 2022
The outside “waiting area “ for service customers was furnished with old furniture and the cushions were torn and dirty. The inside service area leaves much to be desired from an upscale brand… a small, furnished with old furniture and the cushions were torn and dirty. The inside service area leaves much to be desired from an upscale brand… a small, cramped and messy space. Filled with mismatched desks, old worn office chairs which were also mismatched. This way nothing like any BMW dealership I had ever been to. There was no specific breakdown of labor charges. We had ti ansk for theses. And my car was returned to me with greasy dirty seats. We needed tho send it back to be cleaned. Also, it was not washed. More
by Steve_arentzoff
Employees Worked With
Lisa Parasrami
October 24, 2022
I received excellent help from Davin and Adham. Love my new 2023 BMW X5! Recommend BMW Encinitas to buyers looking fo a new BMW. Love my new 2023 BMW X5! Recommend BMW Encinitas to buyers looking fo a new BMW. More
by patticorsiglia
Employees Worked With
Adham - 5 Stars, Davin - 5 stars
October 19, 2022
We recently purchased a new BMW iX. First, the sales experience was excellent. Second, if you haven't seen or test drove the all electric iX, you should. You'll be blown away! First, the sales experience was excellent. Second, if you haven't seen or test drove the all electric iX, you should. You'll be blown away! More
by Ron W.
Employees Worked With
Jordan
October 17, 2022
The review is for the collision repairs. Christine did a wonderful job to keep me informed about the progress. She provided excellent customer service. Christine did a wonderful job to keep me informed about the progress. She provided excellent customer service. More
by rculpi
Employees Worked With
Ressa, Christine
October 14, 2022
The people are friendly and helpful and not pushy. The appointments and services are done in a timely manner. Very pleasant atmosphere if you need to wait for service to be completed. The appointments and services are done in a timely manner. Very pleasant atmosphere if you need to wait for service to be completed. More
by Bldelaney53
Employees Worked With
Christopher
