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BMW of Carlsbad
Carlsbad, CA
863 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 863 reviews
December 24, 2022
Keith Sherman and his team are the best there is! Keith is always friendly, respectful and knowledgable. He carefully explains each repair and what the costs are. He treats me like an owner and va Keith is always friendly, respectful and knowledgable. He carefully explains each repair and what the costs are. He treats me like an owner and valued customer, not just another service sale. His team does excellent work and they look after our now older 3 series E46. She might be getting older, but she's never run or looked better thanks to Keith and his team! More
by oldgeezer458
Employees Worked With
Keith Sherman
December 23, 2022
The salesperson was great and made the experience of buying a new car very easy! I give this dealer a lower rating due to a couple of things. The first is that my wife and I had to come up to the dealer buying a new car very easy! I give this dealer a lower rating due to a couple of things. The first is that my wife and I had to come up to the dealership multiple times due to the finance department forgetting to have us sign some documents. It was not a short drive to coming from south San Diego. Second, the care a I bought immediately had a low tire pressure after leaving the dealer. When I brought it in, the car had a nail in one the tire from before when I bought it. They were unwilling to address the issue or even provide a discount on a new tire! Very frustrating and poor customer service in my opinion. More
by Tavis
Employees Worked With
Jay
December 20, 2022
Ryan was extremely helpful and responsive, we were able to work out a deal that afternoon, which was great because I only had time that day to shop for the car. to work out a deal that afternoon, which was great because I only had time that day to shop for the car. More
by rclaudio
Employees Worked With
Ryan Martin
December 08, 2022
I have been bringing my BMW vehicles to BMW Encinitas since 1994, and I have always received outstanding service each and every time! My latest service was consistent with my previous experience, and Om since 1994, and I have always received outstanding service each and every time! My latest service was consistent with my previous experience, and Omar, my service advisor, was particularly attentive to my service needs! I personally appreciate and highly recommend this dealership!! More
by Drmarty
Employees Worked With
Omar
December 05, 2022
Our salesman Ben provided excellent customer service and his knowledge of the car was second to none. He took over an hour to explain in great detail of the settings of our newly purchased X6 M series. This his knowledge of the car was second to none. He took over an hour to explain in great detail of the settings of our newly purchased X6 M series. This was our second car we purchased from Encinitas BMW and we couldn’t be happier. More
by T
Employees Worked With
Ben
