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BMW of Carlsbad
Carlsbad, CA
1,015 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,015 reviews
August 05, 2023
First visit to new dealer location in Carlsbad. The service on my BMW X3 was completed as needed and recommended. Richard kept me apprised of the progress until completed. The service on my BMW X3 was completed as needed and recommended. Richard kept me apprised of the progress until completed. More
by rhonakan
Employees Worked With
Richard Correa
August 03, 2023
as usual, the right hand doesn’t always seem to know what the left hand is doing here. the dealership has just moved to a new location which of course can explain a lot. the left hand is doing here. the dealership has just moved to a new location which of course can explain a lot. More
by lynnalley
Employees Worked With
christine
August 01, 2023
Nick is great to work with! Love our new vehicle we bought. Would definitely do business with Nick again! This is our 5th car we bought from this dealership. Love our new vehicle we bought. Would definitely do business with Nick again! This is our 5th car we bought from this dealership. More
by kjmarino28
Employees Worked With
Nick
August 01, 2023
Excellent experience while picking up our car. The sales advisor spent a good amount of time to explain features of the new car, and provided an overall pleasant experience. The sales advisor spent a good amount of time to explain features of the new car, and provided an overall pleasant experience. More
by tchermann
Employees Worked With
Benjamin Regis
July 26, 2023
I went in for a Alignment. Dropped my car off at 8:30 in the morning. I called at 4 and found out my car was not touched and the Service person who told me it would be done by Dropped my car off at 8:30 in the morning. I called at 4 and found out my car was not touched and the Service person who told me it would be done by noon, Keith Sherman did not call. I had to called and he did not answer nor return my call. I drove to carlsbad at 5:00 and he said it should be done by 5:30 sat until 6:00 and I was the only one in the waiting room. He did not apolgize for not returning my call or why the car took 9 hours to do a 45 min job at the most. Avoid the new service center and if you have to go aviod Keith. More
by debbie
Employees Worked With
Keith Sherman
