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BMW of Carlsbad

Carlsbad, CA

4.3
867 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
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1060 Auto Center Court

Carlsbad, CA

92008

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Showing 867 reviews

January 17, 2023

Vey professional and went above and beyond the call of service . My wife wasnt able to make it to the dealership so the brought the car to my home and we signed the paperwork there what a great expierence More

by teamluizzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Bartolo , Nick Kolpakoff
Jan 21, 2023 -

BMW of Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. Again, we appreciate your recommendation of BMW of Encinitas Service Center and we hope to be of service again in the future.

January 15, 2023

Mat The service manager is the best by far! !! Everyone at the dealership is very friendly and they were nice enough to provide a loaner car which I really appreciate it this dealership gets an More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
May and sherman
Jan 20, 2023 -

BMW of Carlsbad responded

Hello Tim, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

Jan 20, 2023 -

BMW of Carlsbad responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 13, 2023

I have been going to BMW Encinitas for years. During the recent service appointment, they fixed the issues but did not address the 'Check engine light' properly. I took it back. Kristopher Biga More

by Kris V.
Recommend Dealer
Yes
Employees Worked With
Kristopher Bigay
Jan 17, 2023 -

BMW of Carlsbad responded

Hi Kris, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 11, 2023

This dealership is awesome. That’s the best in San Diego adham has the best sales guy thanks 🙏🙏 More

by farhadparviz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adham
Jan 16, 2023 -

BMW of Carlsbad responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 08, 2023

Michelle Yancy of service was outstanding during our service appointment. Five stars for her professionalism and attentiveness. The sales division from my very limited experience is less attuned to the More

by R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Yancy
Jan 10, 2023 -

BMW of Carlsbad responded

Hello, thank you for leaving feedback. Please reach out to us at (760) 335-6124 so we may identify ways to improve your experience.

Jan 10, 2023 -

BMW of Carlsbad responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (760) 278-3703. We'd appreciate the chance to make your experience a positive one.

January 06, 2023

Lying deceitful, and that’s just the service representatives. The managers worse. This is the 15th new car I have bought in my life and from more expensive to less expensive vehicles than my X5 More

by mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Setfano
Jan 11, 2023 -

BMW of Carlsbad responded

Hi Mike, we are deeply disappointed by your experience at BMW Encinitas. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (760) 335-6124 to discuss what we can do to help.

January 06, 2023

Weak ago I get BMW 5 series from this place in Encinitas and they were all up to professional costumer treatment # NO PRESSURE NO PUSHING # that's what I like the most when i'm buying a car ! Thanks ! More

by Good guys at BMW of Encinitas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
Jan 11, 2023 -

BMW of Carlsbad responded

Hi, we appreciate your response. If you ever need any help, please give us a call!

January 02, 2023

Omar Medina helped me . He always exhibit an excellent level of customer service. In the future I hope Omar can be the one to help me. His professionalism is outstanding. More

by mbedoyatoro
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Omar Medina
Jan 04, 2023 -

BMW of Carlsbad responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW Encinitas. Feel free to reach out to us if you need anything. Have a wonderful day.

Jan 05, 2023 -

BMW of Carlsbad responded

Hi, we are happy you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 31, 2022

Really bad service! !!! They will tell you a car is available, make u drive 40 minutes, and then say it’s sold. No update in advance! Make u drive for nothing! DO NOT BUY More

by dan Sch
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Kolpacoff
Jan 04, 2023 -

BMW of Carlsbad responded

Hello Dan, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (760) 335-6124. We look forward to hearing from you.

Jan 04, 2023 -

BMW of Carlsbad responded

Hello Dan, we regret to hear about this experience, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (760) 278-3703 -- we hope to hear from you soon.

December 30, 2022

My experience, At Bmw of Encinitas Excellent. ! With the holidays on hand and a vehicle accident, The experience, should be overwhelming. It was not. Danny Brajas the body shop manager is so on to More

by eric
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danny Barajas
Jan 03, 2023 -

BMW of Carlsbad responded

Hi Eric, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jan 03, 2023 -

BMW of Carlsbad responded

Hi Eric, thank you for your positive review. We're happy to have been of service to you. If you ever need any help, please give us a call!

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