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BMW of Carlsbad

Carlsbad, CA

Overview
Reviews
Vehicles
4.3
863 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
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1060 Auto Center Court

Carlsbad, CA

92008

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Showing 863 reviews

January 19, 2023

Michelle and BMW of Encinitas is awesome to work with, upfront and communicative and their work is exceptional. More

by kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
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Jan 22, 2023 -

BMW of Carlsbad responded

Hello Kevin, we're happy you found our staff to be so supportive during your experience here at BMW Encinitas. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 19, 2023

They treated me great and my car looks brand new! I recommend BMW of Encinitas for your repair needs. More

by stacybonagura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald
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Jan 22, 2023 -

BMW of Carlsbad responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 18, 2023

Had a great experience all around! Love the no haggling on price and my salesperson Ryan was very professional and responsive. Even had a nice time with the finance lady. I would defin More

by holly.michele07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jan 20, 2023 -

BMW of Carlsbad responded

Hello Holly, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

Jan 20, 2023 -

BMW of Carlsbad responded

Hi Holly, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 18, 2023

Everyone at the dealership was very kind and helpful. They were honest with what they were selling me. Always good to have dealers that help you every step of the way! More

by Pedro Rubio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Martin, Edith
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Jan 20, 2023 -

BMW of Carlsbad responded

Hello Pedro, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

Jan 20, 2023 -

BMW of Carlsbad responded

Hi Pedro, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road.

January 17, 2023

I’ve been going to Encinitas BMW for many years. Always consistent and accurate on service that will be needed including the price. Basically Keith knows what he’s doing. More

by cyndi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sherman
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Jan 20, 2023 -

BMW of Carlsbad responded

Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

Jan 20, 2023 -

BMW of Carlsbad responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 17, 2023

Keith is always great. Clear communication of the options and updates. The challenge is that they are short on service personnel and despite having an appointment for a More

by fitzged2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
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Jan 20, 2023 -

BMW of Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (760) 335-6124. We hope to hear from you.

Jan 20, 2023 -

BMW of Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road.

January 17, 2023

Vey professional and went above and beyond the call of service . My wife wasnt able to make it to the dealership so the brought the car to my home and we signed the paperwork there what a great expierence More

by teamluizzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Bartolo , Nick Kolpakoff
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Jan 21, 2023 -

BMW of Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. Again, we appreciate your recommendation of BMW of Encinitas Service Center and we hope to be of service again in the future.

January 15, 2023

Mat The service manager is the best by far! !! Everyone at the dealership is very friendly and they were nice enough to provide a loaner car which I really appreciate it this dealership gets an More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
May and sherman
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Jan 20, 2023 -

BMW of Carlsbad responded

Hello Tim, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

Jan 20, 2023 -

BMW of Carlsbad responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 13, 2023

I have been going to BMW Encinitas for years. During the recent service appointment, they fixed the issues but did not address the 'Check engine light' properly. I took it back. Kristopher Biga More

by Kris V.
Recommend Dealer
Yes
Employees Worked With
Kristopher Bigay
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Jan 17, 2023 -

BMW of Carlsbad responded

Hi Kris, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 11, 2023

This dealership is awesome. That’s the best in San Diego adham has the best sales guy thanks 🙏🙏 More

by farhadparviz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adham
Report | Print
Jan 16, 2023 -

BMW of Carlsbad responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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