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BMW of Carlsbad

Carlsbad, CA

Overview
Reviews
Vehicles
4.3
867 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
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1060 Auto Center Court

Carlsbad, CA

92008

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Showing 867 reviews

February 08, 2023

Handled my flat tire like a pro. I went in around 3pm with a nail in my tire and Michelle squared me away and got me in a loaner vehicle. I was expecting to be without a car and sh More

by Steve760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
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Feb 12, 2023 -

BMW of Carlsbad responded

Hi we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

February 04, 2023

My service person, Vue, is excellent! The 4/5 stars is due to NO Loaner cars!! How do you afford a BMW is you don’t work? More

by Atiu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vue, Nyphon
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Feb 07, 2023 -

BMW of Carlsbad responded

Hi Atiu, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (760) 335-6124 to discuss what we can do to help.

Feb 07, 2023 -

BMW of Carlsbad responded

Hi Atiu, we appreciate you taking the time to respond. The staff at BMW of Encinitas Service Center take our reviews very seriously. If you'd like, please contact our General Manager at (760) 278-3703. We'd appreciate the chance to make your experience a positive one.

February 04, 2023

Had service and a warranty item. They were fast, curteous, and more than fair. Very satisfied with the service. We bought 4 cars from them just before COVID (3 BMWs and a gently use More

by Rick G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo
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Feb 07, 2023 -

BMW of Carlsbad responded

Hi Rick, we are pleased to hear you had such a positive experience with us, Drive safe, and we'll see you on the road.

Feb 07, 2023 -

BMW of Carlsbad responded

Hi Rick, we are happy you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

February 04, 2023

I had a great experience purchasing a BMW 530e from BMW Encinitas. Our salesman took time to let us test drive other models before we chose this one. He was very knowledgable on the details of each car we More

by hashim_deen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres
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Feb 07, 2023 -

BMW of Carlsbad responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help!

Feb 07, 2023 -

BMW of Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!

February 02, 2023

Great experience with the staff at BMW Encinitas. I was treated very kindly and helped right away. Not only was my vehicle ready when promised it is looking better than ever. I highly recommend this More

by Bgcollectors07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Perez
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Feb 06, 2023 -

BMW of Carlsbad responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

February 02, 2023

These guys are very professional and courteous. They surpassed my expectations especially in today's world of customer service. More

by mariner66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Afshin
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Feb 06, 2023 -

BMW of Carlsbad responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 30, 2023

Always had good service, the service was good, good has been the service. Good service! More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
You have to add a list of names
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Feb 03, 2023 -

BMW of Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 30, 2023

They have a great inventory and sales team that made the car buying process easy and efficient. More

by hector.c.torres
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Isaac
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Feb 03, 2023 -

BMW of Carlsbad responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

January 30, 2023

Keith Sherman the service adviser and the BMW- Encinitas Service Team is a great service team - Thank you! More

by novaauusa
Recommend Dealer
Yes
Employees Worked With
Keith Sherman
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Feb 03, 2023 -

BMW of Carlsbad responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 30, 2023

Friendly staff and work completed as agreed. Ken provided me with all the information I needed for my insurance company. More

by stuartcamblin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
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Feb 03, 2023 -

BMW of Carlsbad responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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