BMW of Carlsbad

This is a professional operation that fulfills over 400 to 500 new car deliveries each month and they do it like a machine. Besides a great auto they provided the best deal not only for finance, but also i to 500 new car deliveries each month and they do it like a machine. Besides a great auto they provided the best deal not only for finance, but also insurance. More

Everyone was courteous and attentive to our needs! Ben was informative, but didn’t press us! Great experience Ben was informative, but didn’t press us! Great experience More

I think that Brian Chartier is the best advisor that I have ever worked with at Carlsbad BMW. He got my car in, diagnosed and serviced right away and he even got me a loaner car for the 2 days that it too have ever worked with at Carlsbad BMW. He got my car in, diagnosed and serviced right away and he even got me a loaner car for the 2 days that it took to get the work done. More

Sr Client / Service Adviser Demetrio Trujillo was very helpful and went above and beyond to help me. He made good on all his promises, and continues to pledge his help and support. His manager, Tom, was helpful and went above and beyond to help me. He made good on all his promises, and continues to pledge his help and support. His manager, Tom, was also very helpful. Labeeb Karim was also very helpful and accommodating. Taking care of my concerns on the spot. He made me feel that he was going to properly address all concerns, now and in the future. Overall, I felt that I was served promptly and fairly! Great Dealership!! More

Pleasant atmosphere and customer service. My service representative was professional, helpful and he promised my car to serviced on time. My service representative was professional, helpful and he promised my car to serviced on time. More

Another great experience and thoughtful discussion from everyone involved. They found unexpected challenges during inspection and had suitable recommendations and answers everyone involved. They found unexpected challenges during inspection and had suitable recommendations and answers More

They are amazing! Always keeping my car running great, affordably! I drive 500 miles to have them work on my BMW because I trust them!. Brian Chartier is always helpfu Always keeping my car running great, affordably! I drive 500 miles to have them work on my BMW because I trust them!. Brian Chartier is always helpful and knowledgeable. My car has 200,000 miles and I love my car, and this place keeps it going! More

I found them to be fair and responsive to my concerns. Being provided a free loaner car was a nice perk. Being provided a free loaner car was a nice perk. More

Everyone is pleasant in person. Dealer gets unique spec allotments. Very high volume and you'll be ignored with expertise. Absolutely no accountability. Zero follow through on t Dealer gets unique spec allotments. Very high volume and you'll be ignored with expertise. Absolutely no accountability. Zero follow through on the most basic of commitments. Successfully exemplifies the negative public perspective of how dealerships operate. BMW of Carlsbad- Well done on taking a moderately okay transaction with a very nice vehicle and making it a bitterly annoying experience. And cough up the measly credit you agreed to seven weeks ago so I can reimburse myself for repairing the issues that went undisclosed. Yeah? Buyers, good luck. More

We were met by a sales associate promptly. This dealership has plenty of inventory of the cars with the right options we are looking for. Our transaction was handled professionally and efficie This dealership has plenty of inventory of the cars with the right options we are looking for. Our transaction was handled professionally and efficiently. More