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BMW of Carlsbad

Carlsbad, CA

4.3
859 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
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1060 Auto Center Court

Carlsbad, CA

92008

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Showing 859 reviews

July 13, 2024

I know the dealership’s data base was compromised and all has to be hand written but still awaiting for the final signing papers to be sent via focusing and it’s been almost a week and a half since we though More

by Valerie
Sales Price Transparency
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Recommend Dealer
No
Employees Worked With
Hammad was great but Cory not the best getting back to us
Jul 15, 2024 -

BMW of Carlsbad responded

Hello Valerie, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (760) 335-6124 to discuss what we can do to help.

July 12, 2024

Excellent and pressure free people, comfortable atmosphere, very welcoming and likeable people! Tri le bent over backwards to make us happy? More

by Whiteyrok
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Tri le
Jul 14, 2024 -

BMW of Carlsbad responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

July 10, 2024

The new dealership in Carlsbad has left a lasting impression on me. Their service team excels at addressing customer concerns, ensuring complete satisfaction with every visit. Brian Chartier, whom I' More

by Peter
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brian Chartier
Jul 10, 2024 -

BMW of Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 10, 2024

Loved the service and facilities - the video review from the derives technician was a first for me - the service manager was courteous and wifi in this location is great ! More

by Rama
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Steven, Keith S
Jul 11, 2024 -

BMW of Carlsbad responded

Hello Rama, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 10, 2024

Easy, fast, commutative. They’re honest about what needs to be done now and what can wait. More

by J. Tyler
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Stefano
Jul 11, 2024 -

BMW of Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 09, 2024

Mr. Corey Hayward’s professional service is top of the line. I love doing business with him. He kept me in the BMW family. Thanks Corey! More

by changhuasun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Hayward, Matt Worley, Chris
Jul 10, 2024 -

BMW of Carlsbad responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

July 09, 2024

Service amazing! Brian always goes above and beyond! Car loan department was efficient and great customer service! More

by Joanne
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Recommend Dealer
Yes
Employees Worked With
Brian C.
Jul 10, 2024 -

BMW of Carlsbad responded

Hello Joanne, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

July 08, 2024

I had my car serviced at Carlsbad BMW. I loved my experience! Everyone was attentive and helpful. The service department was well organized and fast. Michelle walked me through my services More

by Aly
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Michelle: inside office and Neil: technician
Jul 10, 2024 -

BMW of Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 05, 2024

Good service. I wish that they have more loaner cars to give for overnight service. Hard to run an errands without a car. More

by Ro
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Omar
Jul 10, 2024 -

BMW of Carlsbad responded

Hi, we really appreciate your feedback! Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

July 04, 2024

Good service at a fair price, thankfully a good multi point inspection of my 2005 Z4. Will return when I need repairs. More

by Kermatbone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Jul 05, 2024 -

BMW of Carlsbad responded

Hello, we are very happy we could provide you with a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

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