BMW of Carlsbad

MY VISIT TO DEALERSHIP WAS ABOVE MY EXPECTATIONS. THANK YOU ART FOR THE SHOT NOTICE OF DROPPING MY BMW OFF. THANK YOU TO THE STAFF FOR GETTING THE BMW REPAIRED SO QUICKLY. THANK YOU ART FOR THE SHOT NOTICE OF DROPPING MY BMW OFF. THANK YOU TO THE STAFF FOR GETTING THE BMW REPAIRED SO QUICKLY. More

We had a great experience purchasing my daughter's Mini Cooper at BMW of Carlsbad. Everyone was very helpful and attentive to our questions. Great experience overall. Cooper at BMW of Carlsbad. Everyone was very helpful and attentive to our questions. Great experience overall. More

From the very start of my entrance into the dealership I had a great experience. One of the guys at the desk where you pull up your car was very attentive and friendly. Within minutes he directed me to Mich had a great experience. One of the guys at the desk where you pull up your car was very attentive and friendly. Within minutes he directed me to Michelle inside the office who was also very helpful. This was my first time at the Carlsbad dealership since they had moved from Encinitas. There were so many employees to seek as to had I been helped. I really loved the coffee and tea station as well as the whole aesthetic to the inside as I waited for my Lyft. I would definitely rave about BMW Carlsbad as a whole@ More

Tyler Mezzanares is the best car salesperson I’ve ever worked with, by far. He was straightforward, super helpful, caring and knowledgeable. No pressure or smarmy sales tactics. He cut right to the chase worked with, by far. He was straightforward, super helpful, caring and knowledgeable. No pressure or smarmy sales tactics. He cut right to the chase and gave me the best price possible without a lot of ridiculous antics. He really earned my respect, along with his manager, Thomas Mignosi. This is an exceptional dealership with a team that is a cut above the rest and a pleasure to deal with. More

I know the dealership’s data base was compromised and all has to be hand written but still awaiting for the final signing papers to be sent via focusing and it’s been almost a week and a half since we though has to be hand written but still awaiting for the final signing papers to be sent via focusing and it’s been almost a week and a half since we thought we bought the car and spent the entire day at the dealership. No calls this week to confirm when the system will be back up and running. Why can’t they do it the old pen and paper way? I’m tired of calling to see when is the job going to be done. At least the Fiance manager was keeping us in the loop since he understood our struggles but really is this costumer service these days? I’m going to another dealership next time to buy a car More

Excellent and pressure free people, comfortable atmosphere, very welcoming and likeable people! Tri le bent over backwards to make us happy? atmosphere, very welcoming and likeable people! Tri le bent over backwards to make us happy? More

The new dealership in Carlsbad has left a lasting impression on me. Their service team excels at addressing customer concerns, ensuring complete satisfaction with every visit. Brian Chartier, whom I' impression on me. Their service team excels at addressing customer concerns, ensuring complete satisfaction with every visit. Brian Chartier, whom I've worked with for years, stands out as a shining example of the location's high standards of professionalism, consistently delivering top-notch service. I'm equally impressed by the sales staff. They strike the perfect balance between being helpful and respectful, never pressuring customers during the car-shopping process. Their extensive product knowledge is evident, and they skillfully guide customers through the various options available. Overall, this dealership offers an exceptional experience in both sales and service, making it a standout in the automotive industry. More

Loved the service and facilities - the video review from the derives technician was a first for me - the service manager was courteous and wifi in this location is great ! the derives technician was a first for me - the service manager was courteous and wifi in this location is great ! More

Easy, fast, commutative. They’re honest about what needs to be done now and what can wait. They’re honest about what needs to be done now and what can wait. More

Service amazing! Brian always goes above and beyond! Car loan department was efficient and great customer service! Brian always goes above and beyond! Car loan department was efficient and great customer service! More