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BMW of Carlsbad

Carlsbad, CA

Overview
Reviews
Vehicles
4.3
863 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
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1060 Auto Center Court

Carlsbad, CA

92008

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Showing 863 reviews

March 07, 2023

My service advisor Keith Sherman of Encinitas BMW was truly extraordinary in his service and competence throughout. Despite a myriad of competing demands on him amidst a complex dealership move, he 100% More

by GBH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherman, Keith
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Mar 10, 2023 -

BMW of Carlsbad responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Encinitas! If you ever need help, just give us a call. Happy motoring!

Mar 10, 2023 -

BMW of Carlsbad responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Encinitas Service Center! If you ever need any help, please give us a call!

March 07, 2023

Omar Medina went above and beyond as my service advisor. He personally took on my case with the insurance company after an accident and made sure I was 100% taken care of from start to finish. Omar took an More

by Sheena W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Medina
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Mar 10, 2023 -

BMW of Carlsbad responded

Hi Sheena, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 04, 2023

service department was awful. I would not buy a car from this dealership. lease return was the worst experience ever. More

by allan klein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Worley
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Mar 06, 2023 -

BMW of Carlsbad responded

Hello Allan, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (760) 335-6124. We hope to hear from you.

March 02, 2023

BMW Encinitas was excellent! ! We wanted to buy 2 M4 and we went to another dealerships that is near our work and they told us they don’t allowed test drives on M cars. BMW Encin More

by Tony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Kolpacoff
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Mar 06, 2023 -

BMW of Carlsbad responded

Hi Tony, thank you for taking the time to share your feedback with us. Again, we appreciate your recommendation of BMW of Encinitas Service Center and we hope to be of service again in the future.

Mar 06, 2023 -

BMW of Carlsbad responded

Hello, We are pleased to hear you had such a positive experience with us, Tony! We appreciate your recommendation of BMW Encinitas and we hope to be of service again in the future.

March 01, 2023

Nickk is the bomb,,,,love hime, always attentive, and very knowledgeable, isn't my rodeo, in buying with him. Love him... More

by katromo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Mar 06, 2023 -

BMW of Carlsbad responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW Encinitas. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 27, 2023

SEAMLESS SERVICE OF MY BMW. WILL CONTINUE TO BUY AND SERVIVE MY VEHICLES AT THIS SITE. More

by APRILDEMAGGIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
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Mar 03, 2023 -

BMW of Carlsbad responded

Hello, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Mar 03, 2023 -

BMW of Carlsbad responded

Hello, thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!

February 26, 2023

Bmw of Encinitas has always treated us like family and go the extra to customer service. More

by Drew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas, Morgan
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Mar 03, 2023 -

BMW of Carlsbad responded

Hi Drew, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 26, 2023

Very easy to work with. Very accommodating to my needs. I would highly recommend this dealership. More

by D Fletch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nyphon
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Mar 03, 2023 -

BMW of Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW Encinitas and we hope to be of service again in the future.

February 24, 2023

Easy check in, repairs completed in a timely mater, easy pick up. This despite remodeling construction More

by ralfbutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Yancy
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Mar 01, 2023 -

BMW of Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

Mar 01, 2023 -

BMW of Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

February 22, 2023

Recently purchased a car through BMW Encinitas at the beginning of February 2023. Working with the team at BMW Encinitas was a smooth process, whether it was through phone or email. Each team member I More

by JDAM315
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius, Davin
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Feb 27, 2023 -

BMW of Carlsbad responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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