BMW of Carlsbad

Awesome experience with Sarah at BMW Carlsbad! She went above and beyond to be helpful! She went above and beyond to be helpful! More

I experienced exceptional service from Keith Sherman. In the past I had such poor service in Encinitas that I traveled out of my way to Vista for service. Keith went out of his way to provide service eve In the past I had such poor service in Encinitas that I traveled out of my way to Vista for service. Keith went out of his way to provide service even though I did not have an appointment. He facilitated transportation needs while the vehicle was being serviced. Keith was professional, respectful, and efficient. When purchasing a BMW, the quality speaks for itself. It is important to find an excellent servicing department! More

This stores service is always on point. Omar happily accommodated all of my requests. Even with the move to the new building they are still super friendly and timely. Omar happily accommodated all of my requests. Even with the move to the new building they are still super friendly and timely. More

I had a great service experience, Keith Sherman: he is courteous, friendly, described service to be done clearly, and had the car ready as promised. I really appreciated the loaner, it made my life much e courteous, friendly, described service to be done clearly, and had the car ready as promised. I really appreciated the loaner, it made my life much easier! It would had been nice if the car was washed, but I understand they are at a temporary location and that may be challenging More

Easy transaction. Lot was really crowded and chaotic to look at and maneuver through, however they are in the middle of construction. Sales and Finance person were Lot was really crowded and chaotic to look at and maneuver through, however they are in the middle of construction. Sales and Finance person were extremely nice. More

Worked with Demetrio at BMW Carlsbad on both a trade-in and a lease. Got a great price on the trade-in and EXACTLY what I asked for on the lease. Phenomenal experience. Can't thank you enough.... 👍👍👍 and a lease. Got a great price on the trade-in and EXACTLY what I asked for on the lease. Phenomenal experience. Can't thank you enough.... 👍👍👍 More

I brought my car in for service because I had an oil leak and it was running rough. They did $2,200 worth of work and when I got it back it was still running rough within a week and still had an oil leak. and it was running rough. They did $2,200 worth of work and when I got it back it was still running rough within a week and still had an oil leak. When I took it back they told me I needed more than $10K worth of add'l work...I was NOT happy!!! More

Best BMW dealer in San Diego county. We just got our first X5 and it was an A+ experience with BMW of Carlsbad! Jeremy Shadburn is an amazing salesperson and made the process as simple a We just got our first X5 and it was an A+ experience with BMW of Carlsbad! Jeremy Shadburn is an amazing salesperson and made the process as simple as possible. We agreed on the deal via phone/text and then I came in to finalize the deal/pick up the car. Easiest process I've ever been a part of and we are so happy with the car. No other BMW dealer in the area was as friendly and helpful as BMW Carlsbad. Cannot recommend enough! More

Saleman was helpful but not manager. Need more “smiles”. People come to get help to purchase not to get attitude Need more “smiles”. People come to get help to purchase not to get attitude More

They were quick and courteous. I had some issues with my purchase but the folks at this dealership. They were very honest. I had some issues with my purchase but the folks at this dealership. They were very honest. More