BMW of Carlsbad

Best customer service, very helpful, i would drive an hour more just to come to this dealership! hour more just to come to this dealership! More

Through a chaotic opening day of 2 dealerships coming to 1 in a new building I have to say as I watched all day, that everyone came together and worked diligently. Between sales and finance personnel that I 1 in a new building I have to say as I watched all day, that everyone came together and worked diligently. Between sales and finance personnel that I encountered they were very nice and attentive. More

Clean, welcoming environment. Lots of staff ready to assist you. Would definitely return with friends Lots of staff ready to assist you. Would definitely return with friends More

Christine was awesome. Took my car in for a recall and she was very helpful. Took my car in for a recall and she was very helpful. More

I worked with Adham. Very positive experience. I have not had much success with BMW dealerships in the area but will continue to give Carlsbad my business because of Adha Very positive experience. I have not had much success with BMW dealerships in the area but will continue to give Carlsbad my business because of Adham. More

We had a great experience at BMW Carlsbad. Matt Worley was our sales rep and did an outstanding job. We're very happy with the X3 that we purchased. Before we left our phones and the basic Matt Worley was our sales rep and did an outstanding job. We're very happy with the X3 that we purchased. Before we left our phones and the basic car functions were all set up. Even after the sale there has been great follow up to make sure that we're getting the most from our new car. We highly recommend BMW of Carlsbad in general and Matt specifically. More

Excellent Service I brought 2 of my BMWs into service the first week that BMW Carlsbad moved into their new location. As AutoNation they combined BMW Encinitas and BMW Vista to Auto Center in Carlsbad. E the first week that BMW Carlsbad moved into their new location. As AutoNation they combined BMW Encinitas and BMW Vista to Auto Center in Carlsbad. Everything was wonderful and the first vehicle was completed in less than half the time they estimated. Everybody was friendly and professional with the service manager, Miguel, being absolutely fantastic. Great communication and expectations, the work done quickly and correctly, even the car wash was excellent without the typical water spots you get other places (even car washes). My second vehicle needs more time but I have every confidence that it will be great when complete. The new building is big, open, and modern with a bright and visible service area. They are still dealing with being in a brand new building, so hopefully things will only get even better. It is a pleasure to work with Miguel and the rest of the team in Carlsbad. More

I scheduled an appointment to have my car serviced. At drop off, I was completely ignored by 3 staff members who were just standing outside. They provided service to another customer who showed up afte At drop off, I was completely ignored by 3 staff members who were just standing outside. They provided service to another customer who showed up after me. One gentleman who was running cars back-and-forth finally spoke to me after about 10 minutes. I reluctantly left my car. After a day and a half I had not heard from the dealership. When I called them, they had not even started to service my car. What was the point of making an appointment if I wasn’t going to receive service for two days? I picked up my car without getting it diagnosed or fixed. I will use a different dealership next time. More

Each team member was making sure I was being supported. Dealer was organized and professional in operation. Dealer was organized and professional in operation. More

This dealership has always been consistent in offering friendly and professional service and advice- I'm glad they moved from Encinitas to the new Carlsbad location ! friendly and professional service and advice- I'm glad they moved from Encinitas to the new Carlsbad location ! More