BMW of Carlsbad

Now that Vista, Encinitas, and Carlsbad have combined service and dealerships, the number of cars on a Saturday waiting to be serviced was approximately 15 cars before 08:30! In addition, there are no l service and dealerships, the number of cars on a Saturday waiting to be serviced was approximately 15 cars before 08:30! In addition, there are no loaners... The new facility is absolutely fabulous, but we have been instructed that if you bring your vehicle in after 12:30, you will NOT receive your car until next day. Hoping there is movement with changing this...it is completely unrealistic to leave a car overnight for just an oil change More

We had an appointment at the designated time and the service rep was waiting for us. It took longer than we anticipated for the service and we left the car all afternoon and the car was ready at the end service rep was waiting for us. It took longer than we anticipated for the service and we left the car all afternoon and the car was ready at the end of the day. They offered us a ride home and a return. We had alternate transportation so not needed. Very nice, new facility. More

Kindness, quickness ,service is good ，First class facilities, Comfortable environment, the price is expensive, if there are more discount, I think it would be great facilities, Comfortable environment, the price is expensive, if there are more discount, I think it would be great More

Omar and the service team always provide the best service! They are great to communicate and schedule service with and always make me feel taken care of. Even though I have moved to downtown San Die service! They are great to communicate and schedule service with and always make me feel taken care of. Even though I have moved to downtown San Diego, I still will drive up to Carlsbad to see Omar for all my BMW service appointments. More

Technician Dennis Dunwoodie and Kristopher the service advisor at BMW Carlsbad are very attentive and always do a great job advisor at BMW Carlsbad are very attentive and always do a great job More

I worked with Steve Marshalek and Ryan Martin, and my process was seamless. I'm extremely satisfied and that's why I always use these guys! process was seamless. I'm extremely satisfied and that's why I always use these guys! More

Clean, great people, responsive and pleasure to work with. Very professional and overall wonderful personnel and experience with. Very professional and overall wonderful personnel and experience More

Best customer service, very helpful, i would drive an hour more just to come to this dealership! hour more just to come to this dealership! More

Through a chaotic opening day of 2 dealerships coming to 1 in a new building I have to say as I watched all day, that everyone came together and worked diligently. Between sales and finance personnel that I 1 in a new building I have to say as I watched all day, that everyone came together and worked diligently. Between sales and finance personnel that I encountered they were very nice and attentive. More

Clean, welcoming environment. Lots of staff ready to assist you. Would definitely return with friends Lots of staff ready to assist you. Would definitely return with friends More