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BMW of Carlsbad

Carlsbad, CA

Overview
Reviews
Vehicles
4.3
867 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
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1060 Auto Center Court

Carlsbad, CA

92008

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Showing 867 reviews

October 15, 2023

Very well stocked and great sales help. Found what I was looking for 😊 Martin the sales representative was not pushy at all. More

by Amate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Iliev
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Oct 17, 2023 -

BMW of Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 15, 2023

I’m new to the area and was treated as if I purchased the car there Ramon my Service Consultant was first rate and very personable, helpful and professional I’m happy to know I’m in good hands in Car More

by moneymaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon
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Oct 17, 2023 -

BMW of Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2023

Did an excellent job. Helped pull together another started project by a different dealer. Very satisfied. More

by Familylind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronaldo
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Oct 17, 2023 -

BMW of Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2023

I purchased a used BMW from BMW of Carlsbad 3 months ago and I still don't have my license plates. The temporary registration expired 2 days ago and I can't drive the car with expired registration. I've b More

by Napoleon
Recommend Dealer
No
Employees Worked With
Juan Duff
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Oct 15, 2023 -

BMW of Carlsbad responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Carlsbad take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (760) 335-6124 to discuss what we can do to help.

October 12, 2023

This dealership is wonderful! The work bay is in full view from the waiting room. My service advisor, Ramon, is great. I will be back again for my next service. More

by drlowery.amg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon
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Oct 14, 2023 -

BMW of Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 09, 2023

Great saleles team finance low pressure nice to deal with would go there again thank you More

by Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe
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Oct 11, 2023 -

BMW of Carlsbad responded

We are pleased to hear you had such a positive experience with us, Scott! If you ever need help, just give us a call. Happy motoring!

October 09, 2023

Great service nice new building you guys moved into . Thank you for my car wash More

by Graciegarcia64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
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Oct 11, 2023 -

BMW of Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 08, 2023

Kristopher Bigay provided thorough follow up on a significant prior service. Alway helpful with excellent customer service. More

by hilt66
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Bigay
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Oct 10, 2023 -

BMW of Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 08, 2023

BMW of Carlsbad is a premier new BMW Dealership with an incredible team. From the sales team and their Managers on to their Finance Department, the AutoNation BMW of Carlsbad offers exceptional customer s More

by bdelanty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Torres
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Oct 10, 2023 -

BMW of Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 07, 2023

Excellent service and excellent team of people who help me to explain each feature of the car. Good thing no up-selling and honest More

by Kinp78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rory Genzone
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Oct 10, 2023 -

BMW of Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

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