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BMW of Carlsbad

Carlsbad, CA

4.3
863 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
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1060 Auto Center Court

Carlsbad, CA

92008

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Showing 863 reviews

October 27, 2023

Thank you Jordan for helping me through the process of trading in my car and purchasing the car of my dreams. BMW Carlsbad made the process so easy. I would recommend this location for their service and More

by Happy camper
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan
Nov 01, 2023 -

BMW of Carlsbad responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 25, 2023

Amazing Experience in BMW of Carlsbad. Sales and Finance are very nice and very helpful. They gave me a really patiant explanation of very thing. More

by Yang Bai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius
Oct 27, 2023 -

BMW of Carlsbad responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 20, 2023

I bought a used vehicle from the dealership. Salesperson was good. There were issues with the car that were agreed to to be fixed. It took serval calls and emails and two trips to the service de More

by jefecoward
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike (sales), Omar (service), and Anthony (Sales)
Oct 22, 2023 -

BMW of Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

October 20, 2023

Buying experience was smooth and painless, I would highly recommend. Akex was super knowledgeable about the inventory & Stacy made finance easy. More

by devvictor
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex and Stacey
Oct 22, 2023 -

BMW of Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 18, 2023

I purchased my car on June 12th. The sale was straightforward no issues. Salesman was good, attentive. During the sale I forgot to retrieve my trade in vehicle plates. I called the More

by They left me with a non-operable vehicle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jordan
Oct 20, 2023 -

BMW of Carlsbad responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (760) 335-6124. We hope to hear from you.

October 17, 2023

Service Representative were bad. Not going there ever again! Not sure nsure why they are like that in Carlsbad but definitely not using that dealership again. Planning to get another More

by Mark Co
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manuel
Oct 20, 2023 -

BMW of Carlsbad responded

Hi Mark, we are deeply disappointed by your experience at BMW of Carlsbad. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (760) 335-6124 to discuss what we can do to help.

October 15, 2023

Very well stocked and great sales help. Found what I was looking for 😊 Martin the sales representative was not pushy at all. More

by Amate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Iliev
Oct 17, 2023 -

BMW of Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 15, 2023

I’m new to the area and was treated as if I purchased the car there Ramon my Service Consultant was first rate and very personable, helpful and professional I’m happy to know I’m in good hands in Car More

by moneymaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon
Oct 17, 2023 -

BMW of Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2023

Did an excellent job. Helped pull together another started project by a different dealer. Very satisfied. More

by Familylind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronaldo
Oct 17, 2023 -

BMW of Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2023

I purchased a used BMW from BMW of Carlsbad 3 months ago and I still don't have my license plates. The temporary registration expired 2 days ago and I can't drive the car with expired registration. I've b More

by Napoleon
Recommend Dealer
No
Employees Worked With
Juan Duff
Oct 15, 2023 -

BMW of Carlsbad responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Carlsbad take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (760) 335-6124 to discuss what we can do to help.

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