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BMW of Carlsbad
Carlsbad, CA
867 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 867 reviews
November 13, 2023
Initially I was not happy that they found additional items to repair from an oil change appointment but it's better than finding out on the road. Michelle Yancy has been my service advisor for a couple items to repair from an oil change appointment but it's better than finding out on the road. Michelle Yancy has been my service advisor for a couple of years and she is outstanding!! The new facility is nice as well. Thank you. More
by dmk0530
Employees Worked With
Michelle Yancy
November 11, 2023
I went in to explore my options and left with a brand-new car. I felt heard, they were incredibly patient with me and they worked with me on the financial aspect. I feel like I made great friends! HIGHLY rec car. I felt heard, they were incredibly patient with me and they worked with me on the financial aspect. I feel like I made great friends! HIGHLY recommend this dealership!!! More
by HSCHREER
Employees Worked With
Matthew Worley
November 10, 2023
Everyone at this dealership is amazing and so helpful! My AC stopped working and Michelle got my car in and back to me in 1-day, and found that it was just a simple reset. She also got me a Lyft back and My AC stopped working and Michelle got my car in and back to me in 1-day, and found that it was just a simple reset. She also got me a Lyft back and forth from the dealership and Brian even delivered my keys to my door when I forgot them in my car lol! Love the team at BMW of Carlsbad and will return only to them whenever I need to take my car in! Special thanks to: Michelle Brian Christine Larry Jeremy Richard Omar All amazing team members!! More
by Danny Araghian
Employees Worked With
Michelle, Christine, Larry, Jeremy, Brian, Omar, Richard
November 09, 2023
It was all about money. Agreed on one price and then they called back and indicated they forgot to include another $500 that was necessary that he just found out from his te Agreed on one price and then they called back and indicated they forgot to include another $500 that was necessary that he just found out from his technician. More
by robertmcniff
Employees Worked With
Ramon
November 08, 2023
They had no regard for my time. .Had an appointment for an oil change. I arrived on time at 9:30 to have to wait for my "service advisor".. Was told car would be ready and washed .Had an appointment for an oil change. I arrived on time at 9:30 to have to wait for my "service advisor".. Was told car would be ready and washed around 1 p.m..Wasn't ready until 2 and wasn't washed. More
by sirkin
Employees Worked With
Kris Begay
November 07, 2023
Very helpful and friendly -- did not have an appointment but they gladly fit me in and got the car back in no time. Overall, lovely people and a wonderful new dealership that is well-run and genuinely inter but they gladly fit me in and got the car back in no time. Overall, lovely people and a wonderful new dealership that is well-run and genuinely interested in the customer experience. More
by cdenton
Employees Worked With
service center
November 01, 2023
Been coming here for 15 years (they were in Encinitas before) and always have been pleased. Keith Sherman my service advisor has been with me many years. before) and always have been pleased. Keith Sherman my service advisor has been with me many years. More
by C.kogge
Employees Worked With
Keith Sherman
