Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

BMW of Carlsbad

Carlsbad, CA

Overview
Reviews
Vehicles
4.3
863 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
Contact Dealership

1060 Auto Center Court

Carlsbad, CA

92008

Directions

By Type

Showing 863 reviews

January 03, 2024

Terrible service, they don't call back customers while they have to provide feedback, the service department looks managed by an intern. More

by BeemerOne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Report | Print
Jan 06, 2024 -

BMW of Carlsbad responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

January 02, 2024

My saleman Gregory Genzone answerd all my questions and helped me find the car I was looking for. The car I bought checked all my boxes. The sales team from start to finish was professional and efficient. More

by genzone13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Genzone
Report | Print
Jan 05, 2024 -

BMW of Carlsbad responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

December 25, 2023

Tyler was very helpful with us become familiar with our new car and was very thorough in explaining the car’s various features. More

by jpgomez10
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mezzanares
Report | Print
Dec 28, 2023 -

BMW of Carlsbad responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Carlsbad. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 24, 2023

Great and simple experience. Nicolas had all the knowledge about the Alpina bx7 and made it easy. More

by sonivirk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolas
Report | Print
Dec 26, 2023 -

BMW of Carlsbad responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

December 21, 2023

My 2022 M850i is first-class, and I am thrilled that I bought it. As an internet purchase, there were some communications issues that were quite aggravating, but patience and politeness won out and everyt More

by esptwo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Alcaraz
Report | Print
Dec 23, 2023 -

BMW of Carlsbad responded

Hi, we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

December 16, 2023

Stefano my service advisor so valuation to your dealer. . he is very knowledgeable and prompt .. More

by sima.moussavian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefano
Report | Print
Dec 18, 2023 -

BMW of Carlsbad responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 14, 2023

From the greeting and interaction on the phone when I called to schedule service and working with my service adviser, it was a pleasant professional experience. More

by Scott H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Correa
Report | Print
Dec 15, 2023 -

BMW of Carlsbad responded

Hi Scott, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 14, 2023

Very professional and experienced staff. Location is very clean and nice waiting area with coffee and water for customers. More

by Ranascorpion86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
Report | Print
Dec 15, 2023 -

BMW of Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

December 13, 2023

Great new location. Scheduling:easy, Service:exceptional. Exactly what I expect from BMW. Great job! More

by spartr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Several
Report | Print
Dec 15, 2023 -

BMW of Carlsbad responded

Hi, it is great to read such wonderful comments about your experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 12, 2023

Fantastic service tech team and serive reps! Very thorough and detailed care with vehicle. I would highly recommend them for any service required!!! More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix
Report | Print
Dec 14, 2023 -

BMW of Carlsbad responded

We are pleased to hear you had such a positive experience with us, Greg! If you need more help, our team is available to talk -- safe travels!

1
...
14
15
16
...
87