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BMW of Carlsbad

Carlsbad, CA

Overview
Reviews
Vehicles
4.3
867 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
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1060 Auto Center Court

Carlsbad, CA

92008

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Showing 867 reviews

January 06, 2024

Great set up, great staff, no snacks available, 5 hours purchase, need some food to withstand the wait. More

by Mario
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dimitrio and Alex
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Jan 08, 2024 -

BMW of Carlsbad responded

Hi Mario, we really appreciate your feedback! Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

January 04, 2024

I had an excellent experience buying my SUV at BMW of Carlsbad. Both the sales person and the manager treated me very well and I walked out satisfied with my deal. More

by Sergio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Aldrete
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Jan 06, 2024 -

BMW of Carlsbad responded

Hi, we are pleased to hear you had such a positive experience with us, Sergio! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 04, 2024

One month after purchase, the car is still not registered and no plate. Can't drive it legally. Very frustrating. More

by de8ger
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Mark
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Jan 06, 2024 -

BMW of Carlsbad responded

Hi, we are deeply disappointed by your experience at BMW of Carlsbad. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (760) 335-6124. We hope to hear from you.

January 03, 2024

I really love how they trade the customer they are great team I recommend anybody wanna get a nice and a new car from them BMW of Carlsbad More

by Hanna.rina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt worley
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Jan 05, 2024 -

BMW of Carlsbad responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of BMW of Carlsbad and we hope to be of service again in the future.

January 03, 2024

Terrible service, they don't call back customers while they have to provide feedback, the service department looks managed by an intern. More

by BeemerOne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
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Jan 06, 2024 -

BMW of Carlsbad responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

January 02, 2024

My saleman Gregory Genzone answerd all my questions and helped me find the car I was looking for. The car I bought checked all my boxes. The sales team from start to finish was professional and efficient. More

by genzone13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Genzone
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Jan 05, 2024 -

BMW of Carlsbad responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

December 25, 2023

Tyler was very helpful with us become familiar with our new car and was very thorough in explaining the car’s various features. More

by jpgomez10
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mezzanares
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Dec 28, 2023 -

BMW of Carlsbad responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Carlsbad. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 24, 2023

Great and simple experience. Nicolas had all the knowledge about the Alpina bx7 and made it easy. More

by sonivirk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolas
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Dec 26, 2023 -

BMW of Carlsbad responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

December 21, 2023

My 2022 M850i is first-class, and I am thrilled that I bought it. As an internet purchase, there were some communications issues that were quite aggravating, but patience and politeness won out and everyt More

by esptwo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Alcaraz
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Dec 23, 2023 -

BMW of Carlsbad responded

Hi, we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

December 16, 2023

Stefano my service advisor so valuation to your dealer. . he is very knowledgeable and prompt .. More

by sima.moussavian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefano
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Dec 18, 2023 -

BMW of Carlsbad responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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