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BMW of Ann Arbor

Ann Arbor, MI

3.3
328 Reviews
At BMW of Ann Arbor, we are committed to perfection in all areas of our dealership, with guest satisfaction being our top priority. Our high-quality vehicles are made for convenience and luxury. We offer an extensive selection of both new and pre-owned models in a variety of price ranges to accommodate all guests. Whether you're a longtime fan of the brand or are looking to take your first test drive, BMW of Ann Arbor has the Ultimate Driving Machine for you. Why Choose Our Dealership? With over 70 years of dedicated customer service, our customer reviews alone are enough reason to shop with BMW of Ann Arbor. Add to that our vast inventory of vehicles, which include modern features, exciting colors, and luxurious options, and it's clear that we have the most to offer of any dealership in town. Our skilled and detail-oriented team is here to serve all of your automotive needs, from selecting the right vehicle to maintaining it for years to come. Inventory Offered Our extensive inventory includes new BMW vehicles, pre-owned vehicles, and certified pre-owned vehicles. We even offer a build-your-own vehicle service, so you are sure to find the exact car to meet your needs. Our vehicles span a wide range of price points, and our staff is on hand to help you find a perfect match. Services Offered Our finance center is available for buying and leasing our new and pre-owned vehicles. The professionals in our service center provide everything from regular maintenance checks to involved repair work. For your convenience, you can even schedule a service online or order parts and accessories on Suburban Auto Parts. Head Over Today to Get Started Shopping for a car is an exciting experience, but it can also be overwhelming. Our team is on hand to ensure your car buying process is as easy and enjoyable as possible. Your happiness is our main objective. Come by BMW of Ann Arbor today to get started.
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501 Auto Mall Drive

Ann Arbor, MI

48103

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Showing 328 reviews

July 07, 2015

very helpful I bought my first car, a Honda accord there. Alex was very helpful. He helped fix the tire and the brakes and offered me a ride to his company. the ca More

by catdoraemon
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 07, 2015 -

BMW of Ann Arbor responded

We are happy to hear we were able to fix your car problems in a timely fashion. Customer service is our number one priority, and we look forward to working with you again!

July 07, 2015

The best car salesman in my experience Mo Beidoun was an exceptional salesman.He let us pick out a car our way and while always helpful and knowledgeable, he was never pushy. He recognized More

by new X3 owner
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 07, 2015 -

BMW of Ann Arbor responded

Thanks for the great feedback! We're delighted to hear you had a wonderful car buying experience. We always strive to provide our customers with the highest level of customer service to ensure their dealership experience is one to remember. Enjoy the new vehicle, and we hope to serve you again in the future!

July 06, 2015

Professional Eric made my purchase enjoyable. My questions were answered before arriving and was treated with respect especially because I do not like to haggle - More

by LNM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Griffith
Jul 06, 2015 -

BMW of Ann Arbor responded

Thanks for the positive feedback! We're glad your car buying experience was enjoyable and that we answered all of your questions in a timely manner. Enjoy the new vehicle, and we look forward to helping you out with the next one!

July 06, 2015

Service The employees at this dealership are fantastic. From the moment a phone call is made to schedule the service until the keys are handed back and you c More

by MBRAGAGNOL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 06, 2015 -

BMW of Ann Arbor responded

Thanks for the positive feedback! We are happy that you were so satisfied with your service center experience. Customer service is our number one priority, and we look forward to servicing your vehicle again in the future!

July 04, 2015

Service From the moment I walked in for my scheduled apointment Carol Pappas greeted me and was very welcoming. She also went beyond my expectations in regard More

by RS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 06, 2015 -

BMW of Ann Arbor responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience and that we were able to get you a loaner vehicle in a timely fashion. We look forward to serving you again in the future!

July 03, 2015

Very professional and friendly Bmw of ann arbor takes care of you and your car in a professional and friendly manner. Very positive experience from beginning to end. They give the f More

by Bmw - forever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 06, 2015 -

BMW of Ann Arbor responded

Thanks for the great feedback! We are very happy you had such a positive dealership experience. We always strive to make the car buying process as enjoyable as possible for our customers. We look forward to working with you again in the future!

July 01, 2015

My vehicle has always been repaired on time as promised. I always receive professional and friendly service. My vehicle is always prepared on time and they provide transportation to and from work. It has al More

by kayday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dereck West
Jul 01, 2015 -

BMW of Ann Arbor responded

Thanks for the positive feedback and for trusting us with your vehicle! We're glad to hear you were so satisfied with your service center experience. Customer service is our number one priority, and we hope to work with you again!

July 01, 2015

Personable and professionalism of Alexander Upshur I would like to personally thank Alex Upshur for his professionalism while purchasing my 2013 X3 vehicle. Not only is Mr. Upshu extremely knowledgeab More

by CarolEFord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 01, 2015 -

BMW of Ann Arbor responded

Thank you for the wonderful feedback! We are so happy that you had an enjoyable dealership experience. We always strive to provide our customers with the highest level of customer service. Enjoy the new 2013 X3, and we look forward to working with you again!

July 01, 2015

Outstanding personalized service! Bernadette treated us with kind professional expertise. All questions and concern were taken seriously. Bernadette went the 'extra mile' to make sure More

by Cookie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 02, 2015 -

BMW of Ann Arbor responded

We are happy you had such a great experience at our dealership. Customer service is our number one priority and we look forward to serving you again in the future!

June 30, 2015

Great buying experience! What a wonderful staff and dealership to work with! I will definitely recommend to all my family and friends. Chad Thompson was a delight to work with More

by mes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 01, 2015 -

BMW of Ann Arbor responded

Thank you for the wonderful feedback! We're glad to hear you had a great car buying experience. We always strive to make the car buying process as enjoyable as possible for our customers. Enjoy the new vehicle, and we hope to work with you again in the future!

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