BMW of Akron

Best Car Buying Experience Ever Justin, Dave and the entire team are fantastic!!! I couldn't be more impressed with Justin's professionalism, patients and knowledge. Great sales rep Justin, Dave and the entire team are fantastic!!! I couldn't be more impressed with Justin's professionalism, patients and knowledge. Great sales rep from the beginning until the end. In addition, Justin followed up multiple times to make sure everything is going well. More

Best Car Buying Experience Ever Justin was great to work with. He was patient and flexible with my crazy schedule and made everything easier on me. The purchase was unanticipated aft Justin was great to work with. He was patient and flexible with my crazy schedule and made everything easier on me. The purchase was unanticipated after a total loss to our X5. I told Justin what vehicle and options I wanted. He had a select inventory prepared for me. Justin made it so easy to find the perfect vehicle. Additionally, Scott was extremely helpful, spending all the time I needed teaching me all the newest features that our previous car did not have. Tremendous service experience! The vehicle price was extremely fair - no headaches with haggling. I could not believe how fast, simple, and painless the finance paperwork process was. More

Treated like family, again. Every visit to Dave Walter BMW has been a satisfying experience. From purchase to service and beyond. We began a special relationship with our sales Every visit to Dave Walter BMW has been a satisfying experience. From purchase to service and beyond. We began a special relationship with our salesperson Eric Eisenhart years ago that continues today. More

Tyrone Hunt Upon my entry I was welcomed and taken care of very professionally. Tyrone typically welcomes you and was very accommodating. If you mention any p Upon my entry I was welcomed and taken care of very professionally. Tyrone typically welcomes you and was very accommodating. If you mention any problems out of the ordinary, he's right there to resolve the problem, or he goes out of his way to make sure that I am in contact with the right person to correct the problem. His effort is greatly appreciated. More

It's buying a car, it's never a great process What went right: 1). Got the car I wanted What went wrong: 1). Sales rep did not hold up to their end of the bargain- He promised a certain amou What went right: 1). Got the car I wanted What went wrong: 1). Sales rep did not hold up to their end of the bargain- He promised a certain amount for my trade and promised a certain amount off the top of the car I was purchasing. Neither happened. 2). Sales rep set an expectation of how long it would take. It took more than double that amount of time. I missed an important meeting. - Note- I don't blame the rep. I felt like he had no power in the situation. I honestly felt like he represented the dealership well- it was when it got to management although I'm guessing. He seemed embarrassed that he wasn't able to get what I thought we agreed on. 3). Finance came off as patronizing- specifically, they were acting surprised I didn't want to spend a ton of extra cash for their tire program. 4). GM clearly loves making deals and feeling like he's won. But a good negotiation is where both parties feel like they won. Now, if I were you, I would wonder, "Why didn't you walk?" It's a long story, but in the end I could of, but it wouldn't have changed these experiences. I work in sales. I was painfully aware of every stretch of the truth and every half truth. I was painfully aware of the fact that they thought they won when I felt like I lost. As a consumer, I felt as though I did NOT get a deal, but I made the deal because of extenuating circumstances. Car's great though- the Mrs. loves it. More

Great Experience! I recently leased my first BMW from Dave Walter and could not have asked for a better experience! Mark was great throughout the sales process. I never I recently leased my first BMW from Dave Walter and could not have asked for a better experience! Mark was great throughout the sales process. I never felt pressured to make any decisions. Having Scott to explain all the new features of my car was very helpful. He was very knowledgeable and was able to answer all of my questions and he made the process fun! I would highly recommend Dave Walter BMW to anyone looking to lease/buy a car! More

Service reception was awesome Upon my entry I was immediately welcomed and taken care of very professionally. The Tyrone who typically welcomes you was very accommodating, furtherm Upon my entry I was immediately welcomed and taken care of very professionally. The Tyrone who typically welcomes you was very accommodating, furthermore he went out of his way to make sure that I received the closest type car which would be similar to that of my own. I truly appreciated that extra effort. More

Exceptional Experience Dave Walter BMW has been the best dealership I have ever dealt with. Everyone is extremely professional and helpful. I would highly recommend this dea Dave Walter BMW has been the best dealership I have ever dealt with. Everyone is extremely professional and helpful. I would highly recommend this dealership.! More

Great Buying Experience I was referred to this dealership by a colleague of mine and could not have been more impressed. My sales advisor Michelle was knowledgeable, professi I was referred to this dealership by a colleague of mine and could not have been more impressed. My sales advisor Michelle was knowledgeable, professional and I cannot leave out her great personality. At no time did I ever feel pressured or rushed to make a decision. This was by far the best buying experience I have had to date. The "Genius" Scott was very patient and made sure I was aware of all the new features in my vehicle and how to use them. More

Excellent Experience We have received excellent service, the staff was very professional. We haven't purchased yet, but will definitely be back. The staff didn't pressure We have received excellent service, the staff was very professional. We haven't purchased yet, but will definitely be back. The staff didn't pressure us to make a decision on the spot. More