Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Akron
Akron, OH
775 Reviews
3 x winner of BMW's prestige’s "Center of Excellence Award". One of the fastest growing BMW franchises over the last 3 years in the Central Region. Proud to be in the running for "dealer of the year" in 2011 as one of only 5 BMW stores in the US. Only store in Ohio with a standalone CPO satellite facility, conveniently located right across the street from our state of the art new car facility in the heart of Down Town Akron. We take great pride in servicing our local clients and community. Another fact we are proud of is that we also sell 50% of our pristine CPO/Used cars throughout the continental United States. We can assist in out of state title work, provide airport valet service, and arrange hotel accommodations or car transportation to our clients. We deliver Joy!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 775 reviews
July 18, 2026
Best customer service I’ve ever experienced. Fast, efficient, accommodating and friendly! I will not go anywhere else. Fast, efficient, accommodating and friendly! I will not go anywhere else. More
by SHELLYCOLUCCI
Verified Customer
July 17, 2026
OIl change and car wash. Check in and out was great very informative loved the email video sent to me thank you Check in and out was great very informative loved the email video sent to me thank you More
by Kscalia1
July 14, 2026
They have excellent customer service and every time I go there, I’m treating with respect for my time. there, I’m treating with respect for my time. More
by cbyrd15
Employees Worked With
July 14, 2026
Did an amazing job refinishing my rear rim that had curb rash. Awesome customer service. rash. Awesome customer service. More
by BMB
July 13, 2026
Extremely friendly and professional, made everything easy for me . They delivered the new car to my house and picked up my trade. easy for me . They delivered the new car to my house and picked up my trade. More
by JIMD7
July 12, 2026
Buying a new car can be stressful. I had an incredible experience buying a new car with Akron BMW. Michelle Laughlin was so helpful, so kind and really took the time to make sure I p I had an incredible experience buying a new car with Akron BMW. Michelle Laughlin was so helpful, so kind and really took the time to make sure I purchased exactly what I wanted. More
by alkunkle
July 11, 2026
Just had my vehicle serviced at this dealership. So far, I am satisfied with the service I receive. This is where I found and purchased my new BMW. All of the advisors and employees are great and So far, I am satisfied with the service I receive. This is where I found and purchased my new BMW. All of the advisors and employees are great and a joy to work with. More
by apnexpress1
July 10, 2026
Front Wheel bearing on my 2014 X5 replaced on time with quality work completed by Matt. quality work completed by Matt. More
by jweuro787
July 10, 2026
The associates at BMW of Akron are wonderful and always are a pleasure to work with. are a pleasure to work with. More
by scott chadbourne
Employees Worked With
