BMW Service & Parts
Port Chester, NY
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414 Reviews of BMW Service & Parts
service and was updated daily. Customer service was as service and was updated daily. Customer service was as expected. Cleaned my car after repairs. Car rides better. Issue was resolved right away. Old p service and was updated daily. Customer service was as expected. Cleaned my car after repairs. Car rides better. Issue was resolved right away. Old parts provided. More
Dealer service centers are always going to be expensive but if you are going to go to one, this is a good choice. Professional, courteous and caring customer service. but if you are going to go to one, this is a good choice. Professional, courteous and caring customer service. More
Clean, friendly and professional staff and very efficient. I was told the NY inspection would take about an hour and much to my surprise it took less than 30 minutes. And to top it off my car had b efficient. I was told the NY inspection would take about an hour and much to my surprise it took less than 30 minutes. And to top it off my car had been washed too! Excellent service! More
This was my first visit to this BMW center and I did have some confusion when I arrived. I had the understanding my appointment was that day and they had me booked for the following weekend. Not the end of t some confusion when I arrived. I had the understanding my appointment was that day and they had me booked for the following weekend. Not the end of the world but I was certain of the date told to me. JR (William), my service rep that day, didn’t blink twice and took me right in and serviced my car and within two hours I was on my way with a clean, vacuumed car. Thank you for taking care of me and helping me through what could have been a very frustrating day. More
Great place to have your car in good hands. Easy to get to, knowledgable staff that are not looking to spend your money and fast and trustworthy service to, knowledgable staff that are not looking to spend your money and fast and trustworthy service More
It’s always a pleasure to have our CPO serviced here, we have been coming here for years and we know with confidence that our car is in the best of hands. This is our 3rd BMW and honestly hands down I can’t have been coming here for years and we know with confidence that our car is in the best of hands. This is our 3rd BMW and honestly hands down I can’t imagine driving anything else. Very happy More
Excellent customer service and convenience waiting area. Rep. Very knowledgeable and courteous. Performance was prompt and easy going. Enjoyed the coffee and bagel while I waited... Rep. Very knowledgeable and courteous. Performance was prompt and easy going. Enjoyed the coffee and bagel while I waited... More
Great experience!!! Quick service . Loaner was perfect! Everyone there was helpful!! Would recommend this service department. Thank you for making my experience pleasant. With so many choices I’m glad I ch Everyone there was helpful!! Would recommend this service department. Thank you for making my experience pleasant. With so many choices I’m glad I choose BMW for all my services!! More
UnCompassionate, inpatient 93 degress... When picking up a loaner and transporting my things along with 2 small children. One of the guys turned the AC off and I was unaware. I 93 degress... When picking up a loaner and transporting my things along with 2 small children. One of the guys turned the AC off and I was unaware. I continued to move my items, talk to the rep and all... Transferred the sleeping children last.. THEY WERE DRENCHED! OF COURSE any parent would be excited and upset. WHY DID THEY TURN OFF THE CAR. Jason told me to move on, it's not that serious, the kid is ok, and stop being loud. He is a clearly uncompationate about how careless this matter is in the 90 degree weather! What was the rush! It wasn't a lot of cars. More