BMW Service & Parts
Port Chester, NY
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408 Reviews of BMW Service & Parts
Jill was wonderful and professional. She made sure I was updated about my car and made sure to answer all my questions. She was very kind in her approach. updated about my car and made sure to answer all my questions. She was very kind in her approach. More
Our car was towed in there and they took great care of us! Great communication so we knew what was going on with our car. Very friendly staff when we came to pick it up. I would definitely use them agai us! Great communication so we knew what was going on with our car. Very friendly staff when we came to pick it up. I would definitely use them again and will recommend them . More
Appreciate ability to communicate with my service representative via email and receiving invoices, etc. in the same way. Me. Smith’s attention to my vehicle has been outstanding. representative via email and receiving invoices, etc. in the same way. Me. Smith’s attention to my vehicle has been outstanding. More
Jill Smith our service agent is consistently valuable and transparent in our bmw vehicle needs. Overall the Service department is top notch...we have 3 vehicles taken care of by this team! transparent in our bmw vehicle needs. Overall the Service department is top notch...we have 3 vehicles taken care of by this team! More
service and was updated daily. Customer service was as service and was updated daily. Customer service was as expected. Cleaned my car after repairs. Car rides better. Issue was resolved right away. Old p service and was updated daily. Customer service was as expected. Cleaned my car after repairs. Car rides better. Issue was resolved right away. Old parts provided. More
Dealer service centers are always going to be expensive but if you are going to go to one, this is a good choice. Professional, courteous and caring customer service. but if you are going to go to one, this is a good choice. Professional, courteous and caring customer service. More
Clean, friendly and professional staff and very efficient. I was told the NY inspection would take about an hour and much to my surprise it took less than 30 minutes. And to top it off my car had b efficient. I was told the NY inspection would take about an hour and much to my surprise it took less than 30 minutes. And to top it off my car had been washed too! Excellent service! More
This was my first visit to this BMW center and I did have some confusion when I arrived. I had the understanding my appointment was that day and they had me booked for the following weekend. Not the end of t some confusion when I arrived. I had the understanding my appointment was that day and they had me booked for the following weekend. Not the end of the world but I was certain of the date told to me. JR (William), my service rep that day, didn’t blink twice and took me right in and serviced my car and within two hours I was on my way with a clean, vacuumed car. Thank you for taking care of me and helping me through what could have been a very frustrating day. More
Great place to have your car in good hands. Easy to get to, knowledgable staff that are not looking to spend your money and fast and trustworthy service to, knowledgable staff that are not looking to spend your money and fast and trustworthy service More