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BMW Service & Parts

Port Chester, NY

4.9
414 Reviews

110 Midland Avenue

Port Chester, NY

10573

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414 Reviews of BMW Service & Parts

December 09, 2020

Jill smith gave professional service , they fixed the car and perfect . They even provided us a loaner car so not to inconvenience us . Thank you . You gained a devoted customer because of this experience. More

by Steve d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Smith
Dec 09, 2020 -

BMW Service & Parts responded

Thank you for the great review, Steve! We are so happy to learn that Jill's exceptional service earned your loyal business. Please let us know if BMW Service and Parts can do anything else for you.

December 08, 2020

excellent, courteous and on time service. it was easy to make the appointment, and i was kept updated as to progress and completion. excellent service. More

by ld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reinaldo Cruz
Dec 09, 2020 -

BMW Service & Parts responded

Thank you for the amazing review! We are thrilled to learn that our team's smooth service made your visit to BMW Parts & Service a memorable one. If there is anything else we can do for you, please be sure to let us know.

December 04, 2020

It was my first scheduled annual service for my car at the Penske dealership. The whole process was seamless , and, organized. The staff was very friendly and efficient. More

by Aloiag414
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug Imhoff
Dec 04, 2020 -

BMW Service & Parts responded

Thank you for the great review! We are so glad that your first visit with our Service Department went flawlessly. We look forward to working with you again.

December 02, 2020

Phenomenal service. Justin Is highly service oriented, smart and trustworthy. Great experience during drop off, warranty conversation and pick up. Highly recommend this service center! More

by Melissa turner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Amodeo
Dec 03, 2020 -

BMW Service & Parts responded

Thank you for the great review, Melissa. We will be sure to thank Justin for providing you with phenomenal service. Let us know if there is anything else we can help you with.

December 02, 2020

Very efficient service, including obtaining the loaner car. The eight words above are all I wanted to say. I'll give you the twenty five words, but having a minimum number of words is annoying. So I'd More

by grnswim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Ciani
Dec 03, 2020 -

BMW Service & Parts responded

Thank you for the feedback! We are happy to know that you were happy with your service and we will make sure to share all your feedback with management!

November 22, 2020

I have been very satisfied with the service I have received for seven years.. I especially appreciated having my car picked up and delivered because of my concerns about the virus. More

by barbaramcguigan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Ciani
Nov 22, 2020 -

BMW Service & Parts responded

Thank you so much for your review! We appreciate your loyalty!

November 19, 2020

Great professional service. Jill Smith, consummate professional. A perfect pleasure to work with. Stress free experience. Another reason for my loyalty to BMW of Greenwich. Made servicing my car fun. More

by R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Smith
Nov 19, 2020 -

BMW Service & Parts responded

Thank you so much for your wonderful review! We will be sure to thank Jill for you! Have a great day!

November 15, 2020

Very prompt, courteous and professional service. I’ve always been pleased with the personnel and quality of service performed. I would highly recommend this service center. More

by barbfelicia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 16, 2020 -

BMW Service & Parts responded

Thank you so much for the positive review. Our team will be very happy to hear about your kind words and high star rating. Thanks again for the recommendation for our service, and have an amazing day!

November 14, 2020

Top notch service. Jill my service advisor is extremely knowledgeable and helpful. This is my first BMW ownership. And Port Chester service center is excellent. More

by Joyce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill
Nov 14, 2020 -

BMW Service & Parts responded

Joy, welcome to the BMW Family. Thank you for trusting us to provide excellent care to both you and your vehicle. We appreciate your recognition of Jill's helpful service. Take care, and we'll see you next time you should need assistance.

November 14, 2020

Very professional from start to finish .. service adviser Arturo was great he kept me informed and took care of my vehicle in a appropriate manner . More

by nall2472
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Adviser Arturo Ciani
Nov 14, 2020 -

BMW Service & Parts responded

Hi there, we're delighted to know that you Arturo helped provide you memorable experience from beginning to end. We hope you'll allow us to continue ensuring your vehicle is in tip-top shape! Have a great week.

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