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BMW Service & Parts

Port Chester, NY

4.9
408 Reviews

110 Midland Avenue

Port Chester, NY

10573

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408 Reviews of BMW Service & Parts

November 19, 2020

Great professional service. Jill Smith, consummate professional. A perfect pleasure to work with. Stress free experience. Another reason for my loyalty to BMW of Greenwich. Made servicing my car fun. More

by R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Smith
Nov 19, 2020 -

BMW Service & Parts responded

Thank you so much for your wonderful review! We will be sure to thank Jill for you! Have a great day!

November 15, 2020

Very prompt, courteous and professional service. I’ve always been pleased with the personnel and quality of service performed. I would highly recommend this service center. More

by barbfelicia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 16, 2020 -

BMW Service & Parts responded

Thank you so much for the positive review. Our team will be very happy to hear about your kind words and high star rating. Thanks again for the recommendation for our service, and have an amazing day!

November 14, 2020

Top notch service. Jill my service advisor is extremely knowledgeable and helpful. This is my first BMW ownership. And Port Chester service center is excellent. More

by Joyce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill
Nov 14, 2020 -

BMW Service & Parts responded

Joy, welcome to the BMW Family. Thank you for trusting us to provide excellent care to both you and your vehicle. We appreciate your recognition of Jill's helpful service. Take care, and we'll see you next time you should need assistance.

November 14, 2020

Very professional from start to finish .. service adviser Arturo was great he kept me informed and took care of my vehicle in a appropriate manner . More

by nall2472
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Adviser Arturo Ciani
Nov 14, 2020 -

BMW Service & Parts responded

Hi there, we're delighted to know that you Arturo helped provide you memorable experience from beginning to end. We hope you'll allow us to continue ensuring your vehicle is in tip-top shape! Have a great week.

November 09, 2020

My service representative Doug Imhoff is very courteous and professional. Excellent service. All the staff are very nice and makes doing business there a pleasure. More

by ARosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Imhoff
Nov 10, 2020 -

BMW Service & Parts responded

Rosa, thank you for that great review! Doug was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

November 06, 2020

During These times of COVID. They have shift gears to maintain safety for customers to feel comfortable doing transactions in the establishment . Overall great service maintain professionalism and knowle More

by vqrsm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyesha Montfort
Nov 06, 2020 -

BMW Service & Parts responded

Thank you for taking the time to share your review with us! We look forward to working with you in the future!

November 02, 2020

Beautiful clean facility with touch less and safety precaution practices enforced throughout the entire drop off and pickup process. Service advisors are highly knowledgeable and friendly. More

by rsliang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Imoff
Nov 02, 2020 -

BMW Service & Parts responded

Hi there, Thank you for taking the time to leave a review for us at BMW Service & Parts. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

November 01, 2020

The service I received was excellent, they provided me with a loaner as well. Would definitely reccomend this dealership to others. Thank you so much. More

by Djanthonyny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Ciani
Nov 02, 2020 -

BMW Service & Parts responded

Thank you for the positive feedback! We are happy to know that you were provided with excellent service and we appreciate you recommending us. We are always here to help!

October 28, 2020

I think they do a fine job. However I was unhappy that $20 was taken from my glove box. The manager was professional, apologized and replaced my cash for the car. I explained that I would have to be more More

by Jotkn23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
October 24, 2020

Excellent service center. Have used many others over the years. Only using Penske Port Chester service from now on. Service Advisor Jill Smith was a pleasure to work with, knowledgeable and was beyond hel More

by Pm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Smith
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