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BMW Service & Parts

Port Chester, NY

4.9
414 Reviews

110 Midland Avenue

Port Chester, NY

10573

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414 Reviews of BMW Service & Parts

November 09, 2020

My service representative Doug Imhoff is very courteous and professional. Excellent service. All the staff are very nice and makes doing business there a pleasure. More

by ARosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Imhoff
Nov 10, 2020 -

BMW Service & Parts responded

Rosa, thank you for that great review! Doug was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

November 06, 2020

During These times of COVID. They have shift gears to maintain safety for customers to feel comfortable doing transactions in the establishment . Overall great service maintain professionalism and knowle More

by vqrsm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyesha Montfort
Nov 06, 2020 -

BMW Service & Parts responded

Thank you for taking the time to share your review with us! We look forward to working with you in the future!

November 02, 2020

Beautiful clean facility with touch less and safety precaution practices enforced throughout the entire drop off and pickup process. Service advisors are highly knowledgeable and friendly. More

by rsliang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Imoff
Nov 02, 2020 -

BMW Service & Parts responded

Hi there, Thank you for taking the time to leave a review for us at BMW Service & Parts. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

November 01, 2020

The service I received was excellent, they provided me with a loaner as well. Would definitely reccomend this dealership to others. Thank you so much. More

by Djanthonyny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Ciani
Nov 02, 2020 -

BMW Service & Parts responded

Thank you for the positive feedback! We are happy to know that you were provided with excellent service and we appreciate you recommending us. We are always here to help!

October 28, 2020

I think they do a fine job. However I was unhappy that $20 was taken from my glove box. The manager was professional, apologized and replaced my cash for the car. I explained that I would have to be more More

by Jotkn23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
October 24, 2020

Excellent service center. Have used many others over the years. Only using Penske Port Chester service from now on. Service Advisor Jill Smith was a pleasure to work with, knowledgeable and was beyond hel More

by Pm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Smith
October 19, 2020

Ready to solve problems and explain what has to be done Polite Excellent service Accommodating- try to perform the work when it is convenient for you More

by T-Mobile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo & David
Oct 19, 2020 -

BMW Service & Parts responded

Thank you for the wonderful feedback! It is great to know that you are happy with our team and that you have been provided with excellent service. We are always here to help!

October 13, 2020

Very impressed. In and out as fast as humanly possible. Friendly efficient and curious Makes me think that I’ll always by a bmw. Thank you. More

by John desilvia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Oct 19, 2020 -

BMW Service & Parts responded

John, thank you for the 5-star rating and great review! We are happy to know that you had a good experience with us and to know that our team was friendly and efficient! We value your business and we look forward to any future visits!

October 07, 2020

Reinaldo is fantastic. He broke down all of the items needing service and gave me honest feedback based on my questions. Will definitely return next time More

by AP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reinaldo
Oct 19, 2020 -

BMW Service & Parts responded

Thank you for the positive rating and review! It is wonderful to know that you had a good experience with us and with the help of Reinaldo. We value your business and if you need anything else please let us know!

October 06, 2020

As always you have the best service at BMW and Jill at service desk was very helpful and explained everything to be done to the car More

by Gaby deeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill
Oct 19, 2020 -

BMW Service & Parts responded

Thank you for the positive review and rating! We are happy to know that you are always provided with the best service, especially from Jill. We value your business and if you need anything else please let us know!

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