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BMW Service & Parts

Port Chester, NY

4.9
414 Reviews

110 Midland Avenue

Port Chester, NY

10573

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414 Reviews of BMW Service & Parts

January 22, 2021

Jill in service is special and she treats you special. She is a great person and genuinely cares about her clients. No scare tactics and very honest. Thx, Richard. More

by Richard S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill
Jan 23, 2021 -

BMW Service & Parts responded

Thank you for choosing BMW Service and Parts, Richard. We will be sure to thank Jill for providing you with excellent service. Let us know if there is anything else we can help you with.

January 18, 2021

It’s always an easy and good experience at bmw of portchester. JR is consistently efficient, professional and kind! He is very communicative with what needs to be done to my car and how long it shou More

by cece
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR
Jan 18, 2021 -

BMW Service & Parts responded

Thank you for the wonderful review, Cece! We are happy to see that JR's outstanding service always goes above and beyond for you. We hope you'll consider BMW Service and Parts Serving Greenwich and Mamaroneck again in the future!

January 12, 2021

I went for an appointment to replace my old battery by a new one. The process was contactless and you signed documents by your cell phone. They also asked you to pay by the cell phone also. Great experienc More

by jamesz10019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas IMHOF
Jan 13, 2021 -

BMW Service & Parts responded

Thank you for the feedback! We are happy to know that you had a good service experience with us and we hope that you will continue to visit us at BMW Service and Parts!

January 03, 2021

Needed factory provided front license plate holder installed. Period. Nothing else. Two(2) hours later service rep appears with invoice saying all is fine with my car and they found no problem with st More

by moody.peter99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember
Jan 04, 2021 -

BMW Service & Parts responded

Hi Peter, Thank you for your review. I regret to learn that your experience with us was less than perfect. I would like to speak with you to learn more about your last visit and see how we can improve. Could you email me your preferred contact method to SScrio@PenskeAutomotive.com? Thank you for your time, I look forward to connecting with you! Sincerely, Sebastian Scrio Director of Fixed Operations BMW of Greenwich & BMW Mamaroneck Service

January 02, 2021

I visited BMW of Greenwich on 12/31/20 at 7:30 am. My vehicle service was performed while I waited. Very satisfied-I plan to return to have tires replaced and aligned soon. Thank you! More

by Chriscarolwhitney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Riccardelli
Jan 03, 2021 -

BMW Service & Parts responded

Thanks for stopping by BMW Service & Parts for your vehicle needs. We look forward to having you back here and helping you out with your tire alignment. See you again next time!

December 31, 2020

BMW mamaroneck is quite impressive. The service department is amazing and when they say your car will be ready it is ready on tome washed and quickly. They were understanding and helpful with warra More

by Rotary1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artie
December 30, 2020

The only reason i come to this dealership is because Arturo is absolutely amazing and always makes me feel at home and never worried about being taken advantage of and getting ripped off! Thank you bmw More

by Johnzoccolillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo
December 21, 2020

BMW of Portchester is always exceptional! Staff is always friendly and they take their time to give you the quality service and best advice about your car. Thank you guys! Happy Holidays 🎄 More

by MrsWedderburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Imhoff Audrey, Ashely, David
December 17, 2020

White glove service- even vacuumed the car!-all at no charge- got me a ride to worked and alerted me as soon as it was done More

by Warren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Dec 17, 2020 -

BMW Service & Parts responded

Thank you for the kind review! We are delighted to know that you had an exceptional experience with us here at BMW Service and Parts.

December 13, 2020

Outstanding service and most friendly and supportive service coordinator went out of her way to help me with a much needed loaner. Highly recommend BMW service. More

by jjk beemer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Smith
Dec 14, 2020 -

BMW Service & Parts responded

Thank you for your kind words! We're happy we could help. We want all our customers to feel this way when leaving BMW Service & Parts! We hope to be of service to you again!

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