BMW Service & Parts

Tyesha was the best rep I have worked with at your location. Very friendly, effluent, stated in touch during the day and made me feel like a valued customer location. Very friendly, effluent, stated in touch during the day and made me feel like a valued customer More

Jill Smith provided a great service experience - knowledgeable, professional and responsive to doing the best she could for the customer. One of the best experiences I have had at the Port Chester s knowledgeable, professional and responsive to doing the best she could for the customer. One of the best experiences I have had at the Port Chester service center. More

The service was good. I came to get a service agreement. It also helps that the waiting time wasn't long considering that I didn't make an appointment in advance. It also helps that the waiting time wasn't long considering that I didn't make an appointment in advance. More

I would honestly and candidly have to inform all concerned and interested parties, that the individual who made this entire process straightforward was Ms. Jill Smith- a joy. concerned and interested parties, that the individual who made this entire process straightforward was Ms. Jill Smith- a joy. More

If you own a BMW, this is the ONLY place to get serviced. They are the best in the tru state area. And shout out to Arturo Cianni for always providing excellent service They are the best in the tru state area. And shout out to Arturo Cianni for always providing excellent service More

Great staff professional, courteous and informative I was very impressed by the results of my visit. Pick up and return was done in timely manner. very impressed by the results of my visit. Pick up and return was done in timely manner. More

Approachable professional staff, spotless facility and Approachable professional staff, spotless facility and impeccable loaner. Service performed as promised and completed as promised. Special shout ou Approachable professional staff, spotless facility and impeccable loaner. Service performed as promised and completed as promised. Special shout out to Pat Riccardelli! Starbucks coffee awesome More

Professional, prompt service. Tyesha waa courteous and very helpful. Service was performed up to my expectations. The oil service is a good value at its price. However I do feel that the brake fluid flus very helpful. Service was performed up to my expectations. The oil service is a good value at its price. However I do feel that the brake fluid flush service at 250.00 is too expensive for what it is. More

Reinaldo 25 times. He knows my car well, helps me schedule which repairs to prioritize and where I can save a little. He goes above and beyond to make sure I have all the information needed to make d schedule which repairs to prioritize and where I can save a little. He goes above and beyond to make sure I have all the information needed to make decisions. BMW should take a page out of his book as a leading example of great customer service. It’a the people and they way they speak to you, and their honesty is what I think makes BMW so great. Doesn’t hurt that the cars sold are some of the best made automobiles on the road. More

The entire process from drop-off, to loaner, to return and pick up was outstanding. The entire team was very professional and well coordinated. This was the best service experience and I’ve owned two Merc and pick up was outstanding. The entire team was very professional and well coordinated. This was the best service experience and I’ve owned two Mercedes and a Lexus. More