BMW Service & Parts

Approachable professional staff, spotless facility and Approachable professional staff, spotless facility and impeccable loaner. Service performed as promised and completed as promised. Special shout ou Approachable professional staff, spotless facility and impeccable loaner. Service performed as promised and completed as promised. Special shout out to Pat Riccardelli! Starbucks coffee awesome More

Professional, prompt service. Tyesha waa courteous and very helpful. Service was performed up to my expectations. The oil service is a good value at its price. However I do feel that the brake fluid flus very helpful. Service was performed up to my expectations. The oil service is a good value at its price. However I do feel that the brake fluid flush service at 250.00 is too expensive for what it is. More

Reinaldo 25 times. He knows my car well, helps me schedule which repairs to prioritize and where I can save a little. He goes above and beyond to make sure I have all the information needed to make d schedule which repairs to prioritize and where I can save a little. He goes above and beyond to make sure I have all the information needed to make decisions. BMW should take a page out of his book as a leading example of great customer service. It’a the people and they way they speak to you, and their honesty is what I think makes BMW so great. Doesn’t hurt that the cars sold are some of the best made automobiles on the road. More

The entire process from drop-off, to loaner, to return and pick up was outstanding. The entire team was very professional and well coordinated. This was the best service experience and I’ve owned two Merc and pick up was outstanding. The entire team was very professional and well coordinated. This was the best service experience and I’ve owned two Mercedes and a Lexus. More

Quick and efficient experience / pat was very pleasant as usual - waiting room is top notch and feels safe during covid which is a plus today usual - waiting room is top notch and feels safe during covid which is a plus today More

Very fast, professional service , great communication, video analysis from car with all explanations of problems and mistakes, always ready work with you and ur budget 👍 video analysis from car with all explanations of problems and mistakes, always ready work with you and ur budget 👍 More

We love BMW of Greenwich. We been customers for 22 years. It is been a pleasure doing business with them. We like the service & sales It is been a pleasure doing business with them. We like the service & sales More

Engine would not startJr was very helpful The car had Engine would not start Jr was very helpful The car had sensor defects and it took two visits find the problem The starter motor and sensor were Engine would not start Jr was very helpful The car had sensor defects and it took two visits find the problem The starter motor and sensor were replaced under warranty More

Loved the new system allowing me to see what needed to be repaired. Never had to speak to anyone. Just approved it through a website. Great addition by BMW. repaired. Never had to speak to anyone. Just approved it through a website. Great addition by BMW. More

Doug is excellent. He always makes sure my car is well taken care of. He goes the extra mile and provides great customer service each time. taken care of. He goes the extra mile and provides great customer service each time. More