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BMW Service & Parts

Port Chester, NY

4.9
414 Reviews

110 Midland Avenue

Port Chester, NY

10573

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414 Reviews of BMW Service & Parts

May 01, 2021

Amazing courteous experience professional and very accommodating they explained very detail about what they were going to do to the car in detail I left there very happy More

by patguzzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pasquale
May 03, 2021 -

BMW Service & Parts responded

Hi there, From our team we thank you for your five star review. We strive to create a customer a driven experience, therefore we are delighted to hear about your recent visit. Thank you for choosing BMW Service and Parts Serving Greenwich and Mamaroneck and we hope to continue to assist with all of your future automotive needs.

April 30, 2021

Justin Amodeo is my service coordinator is very professional. It was for a routine oil change and i extended my maintenance service agreement for one year. More

by Lpj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Amideo
May 02, 2021 -

BMW Service & Parts responded

Thank you for taking the time to share your feedback for Justin and regarding your oil change at BMW Service & Parts. See you again at the next service milestone.

April 22, 2021

He was courteous and attentive and kept me informed of progress during the time. I elected to wait since it was only for tire replacement More

by Sbarchue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reinaldo Cruz
Apr 23, 2021 -

BMW Service & Parts responded

Thank you for the outstanding review! We can't wait to pass along your feedback to Reinaldo. If BMW Service & Parts can assist you with anything else, please be sure to let us know.

April 19, 2021

They explained the process to me which give me a clear understanding of what to expect. They also show me what had to be repair. More

by hwhite502005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
Apr 20, 2021 -

BMW Service & Parts responded

Hello, thanks for the great review! We're glad to hear you had a positive experience with us. If there is anything else we can do for you, please let us know.

April 16, 2021

Service advisor Jill Smith Is the consummate professional. Excellent service performed on time, without any problems. Service center safe, neat and clean. Hassle free experience. More

by R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Smith. Consummate professional.
Apr 17, 2021 -

BMW Service & Parts responded

Your satisfaction means a lot to us, and we truly appreciate you choosing BMW Service & Parts for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

April 16, 2021

It was exceptional service... and delivered with a warm smile and incredible efficiency. The level of professionalism is what makes BMW my car of choice! More

by rubberband624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pasquale
Apr 17, 2021 -

BMW Service & Parts responded

Thank you for your kind words! We are happy we were able to complete the service in an efficient manner for you! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

April 10, 2021

Have been going to this particular dealership for three years now. They are courteous, efficient, and thorough. I look forward to my next lease from them. More

by noble.joanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Smith
Apr 12, 2021 -

BMW Service & Parts responded

Thank you for being a loyal customer! We are delighted to know that you have had good experiences with us, and we look forward to any future visits to BMW Service & Parts!

March 28, 2021

awful... 2nd attempt to fix the car and still not fixed..service advisor was not there and never returned my phone call..car was not clean and they left me with no gas..barely made it to a gas statio More

by joekareen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin
Mar 28, 2021 -

BMW Service & Parts responded

Joe, Thank you for letting us know about your recent visit with our Service Department. Your satisfaction is of the utmost importance to us, and it's our sincerest hope that you allow us the opportunity to discuss the details of your visit in more depth. At your earliest convenience, please reach out to me at SScrio@PenskeAutomotive.com with your preferred contact information. Thank you, Sebastian Scrio Director of Fixed Operations BMW of Greenwich & BMW Mamaroneck Service

March 27, 2021

The service at BMW Port Chester is excellent. All repairs were finished within a few days after dropping off my car. Justin was extremely helpful, knowledgeable, and professional. He went above and beyond to More

by J2021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Amodeo
Mar 27, 2021 -

BMW Service & Parts responded

Thank you for your excellent feedback for our team at BMW Service & Parts. We're super happy to see how helpful Justin has been in providing you with excellent customer care. If there is anything further we can be of assistance with, please let our team know. We hope you have a wonderful day!

March 25, 2021

Courteous, professional and actually truly caring employees. It made my car maintenance an enjoyable experience. My loaner car was available within minutes from my arrival. More

by rdrbny13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All
Mar 25, 2021 -

BMW Service & Parts responded

Hi, rdrbny13! We're thrilled that our Service Department kept you feeling happy. We value every customer! We also appreciate your five star rating of us at BMW Service & Parts. Thanks!

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