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BMW Service & Parts

Port Chester, NY

4.9
408 Reviews

110 Midland Avenue

Port Chester, NY

10573

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408 Reviews of BMW Service & Parts

April 10, 2021

Have been going to this particular dealership for three years now. They are courteous, efficient, and thorough. I look forward to my next lease from them. More

by noble.joanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Smith
Apr 12, 2021 -

BMW Service & Parts responded

Thank you for being a loyal customer! We are delighted to know that you have had good experiences with us, and we look forward to any future visits to BMW Service & Parts!

March 28, 2021

awful... 2nd attempt to fix the car and still not fixed..service advisor was not there and never returned my phone call..car was not clean and they left me with no gas..barely made it to a gas statio More

by joekareen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin
Mar 28, 2021 -

BMW Service & Parts responded

Joe, Thank you for letting us know about your recent visit with our Service Department. Your satisfaction is of the utmost importance to us, and it's our sincerest hope that you allow us the opportunity to discuss the details of your visit in more depth. At your earliest convenience, please reach out to me at SScrio@PenskeAutomotive.com with your preferred contact information. Thank you, Sebastian Scrio Director of Fixed Operations BMW of Greenwich & BMW Mamaroneck Service

March 27, 2021

The service at BMW Port Chester is excellent. All repairs were finished within a few days after dropping off my car. Justin was extremely helpful, knowledgeable, and professional. He went above and beyond to More

by J2021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Amodeo
Mar 27, 2021 -

BMW Service & Parts responded

Thank you for your excellent feedback for our team at BMW Service & Parts. We're super happy to see how helpful Justin has been in providing you with excellent customer care. If there is anything further we can be of assistance with, please let our team know. We hope you have a wonderful day!

March 25, 2021

Courteous, professional and actually truly caring employees. It made my car maintenance an enjoyable experience. My loaner car was available within minutes from my arrival. More

by rdrbny13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All
Mar 25, 2021 -

BMW Service & Parts responded

Hi, rdrbny13! We're thrilled that our Service Department kept you feeling happy. We value every customer! We also appreciate your five star rating of us at BMW Service & Parts. Thanks!

March 25, 2021

Tyesha was the best rep I have worked with at your location. Very friendly, effluent, stated in touch during the day and made me feel like a valued customer More

by Bmwgwich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyesha
Mar 25, 2021 -

BMW Service & Parts responded

Hi, Bmwgwich! We're so glad we at BMW Service & Parts left a good impression on you. Thank you, too, for your five star rating. It's made our day!

March 24, 2021

Jill Smith provided a great service experience - knowledgeable, professional and responsive to doing the best she could for the customer. One of the best experiences I have had at the Port Chester s More

by dflanagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Smith
Mar 25, 2021 -

BMW Service & Parts responded

Hi there, thanks for the kind words for Jill! We're glad to hear you had a great service experience. We hope you consider us again.

March 23, 2021

The service was good. I came to get a service agreement. It also helps that the waiting time wasn't long considering that I didn't make an appointment in advance. More

by Patria Freeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tynesha
Mar 23, 2021 -

BMW Service & Parts responded

Thank you for the excellent review, Patria! We are pleased to see that your visit went so smoothly and that your wait time wasn't long. If BMW Service and Parts can do anything else for you, don't hesitate to let us know.

March 21, 2021

I would honestly and candidly have to inform all concerned and interested parties, that the individual who made this entire process straightforward was Ms. Jill Smith- a joy. More

by sunandsand1227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Smith
Mar 22, 2021 -

BMW Service & Parts responded

Thank you for taking the time to write a review and mentioning Jill. We are delighted to hear that you enjoyed working with her. Please come back and see us at BMW Service & Parts!

March 20, 2021

If you own a BMW, this is the ONLY place to get serviced. They are the best in the tru state area. And shout out to Arturo Cianni for always providing excellent service More

by fmartin2u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Cianni
Mar 21, 2021 -

BMW Service & Parts responded

Hi, thanks for your praise and kind comments about our team. We're glad we could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!

March 20, 2021

Great staff professional, courteous and informative I was very impressed by the results of my visit. Pick up and return was done in timely manner. More

by Pastorwashington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audrey
Mar 21, 2021 -

BMW Service & Parts responded

Thank you for taking the time to leave a review for us at BMW Service & Parts. We're happy we could meet your expectations! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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