BMW Service & Parts

My rating is related to the Service Dept. I was assigned to Pat Riccardelli. He provided excellent service and worked with my insurance company to make sure that payment was made. He has a great work ethic to Pat Riccardelli. He provided excellent service and worked with my insurance company to make sure that payment was made. He has a great work ethic and is very personable. If and when I need service I will contact Pat again. More

Excellent service! Highly recommend this dealership. They are really detail oriented and Jill is an outstanding service advisor. This is the best service I’ve ever received at a dealer. are really detail oriented and Jill is an outstanding service advisor. This is the best service I’ve ever received at a dealer. More

I recommended my neighbor who was going to Stamford BMW. I think they will start going to BMW Port Chester. Said the service was efficient, friendly and effective. I think they will start going to BMW Port Chester. Said the service was efficient, friendly and effective. More

My service was very good. From drop off through contact with the service staff and all was communicated clearly and on time. Quick and easy turn around ahead of what was promised! with the service staff and all was communicated clearly and on time. Quick and easy turn around ahead of what was promised! More

Excellent service from drop off to pick up of car. Especially lucky to have Jill Smith as my advisor. She is courteous and very knowledgeable. Especially lucky to have Jill Smith as my advisor. She is courteous and very knowledgeable. More

Consultant scheduled appointment for service as soon as I called this in and appointment was available the next business day. Waiting time to check in and get a loaner was very minimal and everyone was very called this in and appointment was available the next business day. Waiting time to check in and get a loaner was very minimal and everyone was very pleasant and forthcoming. Thank you! More

The entre team at the Portchester BMW Service Center was courteous, professional and efficient. My service advisor Pat Riccardelli was awesome and treated me like a gentlemen despite an issue ta came up whi courteous, professional and efficient. My service advisor Pat Riccardelli was awesome and treated me like a gentlemen despite an issue ta came up which meant a lot to me. I didn't have a long wait and the center was neat and clean. A great experience! More

They were personable and efficient. Service was done on time. They called before and after. The experience was pleasurable. Billing was done electronically and the facilities are great. time. They called before and after. The experience was pleasurable. Billing was done electronically and the facilities are great. More

Thank you, Justin A for your great customer service and communication. This service center genuinely cares about their clients and is not pushy or aggressive. I appreciate coming here so much that after mo communication. This service center genuinely cares about their clients and is not pushy or aggressive. I appreciate coming here so much that after moving to Queens, NY, I still drive over to Port Chester to tend to the maintenance needs of my ultimate driving machine. More

In and out, fast and courteous with even a little minor body work for free. Isn’t that enough - word requirement is a foolish impediment. body work for free. Isn’t that enough - word requirement is a foolish impediment. More