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BMW Service & Parts

Port Chester, NY

4.9
408 Reviews

110 Midland Avenue

Port Chester, NY

10573

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408 Reviews of BMW Service & Parts

May 04, 2021

The entre team at the Portchester BMW Service Center was courteous, professional and efficient. My service advisor Pat Riccardelli was awesome and treated me like a gentlemen despite an issue ta came up whi More

by billblast21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Ricccardelli
May 04, 2021 -

BMW Service & Parts responded

Hi Bill, Thank you for your positive review. We strive to create a customer driven experience, therefore we are delighted to hear that Pat was able to create a courteous, professional and efficient environment. Thank you for choosing BMW Service and Parts Serving Greenwich and Mamaroneck and we hope to see you again.

May 04, 2021

They were personable and efficient. Service was done on time. They called before and after. The experience was pleasurable. Billing was done electronically and the facilities are great. More

by Naraindh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Smitj
May 05, 2021 -

BMW Service & Parts responded

Hi there, Thank you for taking the time to give us your feedback. We are pleased to hear that your recent visit can be described as pleasurable, personable and efficient. Thank you for choosing BMW Service and Parts Serving Greenwich and Mamaroneck and we hope to continue to assist with all of your future automotive needs.

May 03, 2021

Thank you, Justin A for your great customer service and communication. This service center genuinely cares about their clients and is not pushy or aggressive. I appreciate coming here so much that after mo More

by JasonRoman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin A
May 04, 2021 -

BMW Service & Parts responded

Hi Jason, Thank you for taking the time to give us your positive review. Your satisfaction means everything to us, so we are very pleased to hear that you have experienced great customer service and communication. Thank you for choosing BMW Service and Parts Serving Greenwich and Mamaroneck and we hope to see you again.

May 01, 2021

In and out, fast and courteous with even a little minor body work for free. Isn’t that enough - word requirement is a foolish impediment. More

by mmeyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Smith
May 03, 2021 -

BMW Service & Parts responded

H there, We would like to thank you for your five star review. Your satisfaction means everything to us and so we are thrilled to hear about your recent visit. Thank you for choosing BMW Service and Parts Serving Greenwich and Mamaroneck and we hope to continue to assist with all of your future automotive needs.

May 01, 2021

Amazing courteous experience professional and very accommodating they explained very detail about what they were going to do to the car in detail I left there very happy More

by patguzzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pasquale
May 03, 2021 -

BMW Service & Parts responded

Hi there, From our team we thank you for your five star review. We strive to create a customer a driven experience, therefore we are delighted to hear about your recent visit. Thank you for choosing BMW Service and Parts Serving Greenwich and Mamaroneck and we hope to continue to assist with all of your future automotive needs.

April 30, 2021

Justin Amodeo is my service coordinator is very professional. It was for a routine oil change and i extended my maintenance service agreement for one year. More

by Lpj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Amideo
May 02, 2021 -

BMW Service & Parts responded

Thank you for taking the time to share your feedback for Justin and regarding your oil change at BMW Service & Parts. See you again at the next service milestone.

April 22, 2021

He was courteous and attentive and kept me informed of progress during the time. I elected to wait since it was only for tire replacement More

by Sbarchue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reinaldo Cruz
Apr 23, 2021 -

BMW Service & Parts responded

Thank you for the outstanding review! We can't wait to pass along your feedback to Reinaldo. If BMW Service & Parts can assist you with anything else, please be sure to let us know.

April 19, 2021

They explained the process to me which give me a clear understanding of what to expect. They also show me what had to be repair. More

by hwhite502005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
Apr 20, 2021 -

BMW Service & Parts responded

Hello, thanks for the great review! We're glad to hear you had a positive experience with us. If there is anything else we can do for you, please let us know.

April 16, 2021

Service advisor Jill Smith Is the consummate professional. Excellent service performed on time, without any problems. Service center safe, neat and clean. Hassle free experience. More

by R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Smith. Consummate professional.
Apr 17, 2021 -

BMW Service & Parts responded

Your satisfaction means a lot to us, and we truly appreciate you choosing BMW Service & Parts for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

April 16, 2021

It was exceptional service... and delivered with a warm smile and incredible efficiency. The level of professionalism is what makes BMW my car of choice! More

by rubberband624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pasquale
Apr 17, 2021 -

BMW Service & Parts responded

Thank you for your kind words! We are happy we were able to complete the service in an efficient manner for you! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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