BMW Service & Parts

I was assigned to Reinaldo Cruz. Very nice person friendly ,helpful and most important explaining everything about my car.Work was done very quickly.Garage it is nice clean comfy place. Thank you BM friendly ,helpful and most important explaining everything about my car.Work was done very quickly.Garage it is nice clean comfy place. Thank you BMW. More

I was able to get a same day appointment for my BMW service, which was great. Visit exceeded my expectations. Work was done quickly and efficiently, I was taken care of very well, as was my car. service, which was great. Visit exceeded my expectations. Work was done quickly and efficiently, I was taken care of very well, as was my car. More

Penske/BMW service at Portchester gets five stars across the board for process, service and customer service. My service provider Doug Imhoff is stellar, always knowledgeable, professional, helpful and kind the board for process, service and customer service. My service provider Doug Imhoff is stellar, always knowledgeable, professional, helpful and kind. More

Excelent service specialy with out appt and still make me feel at the right place to be thanks BMW for taking care of while i had an emergency issue feel at the right place to be thanks BMW for taking care of while i had an emergency issue More

My rating is related to the Service Dept. I was assigned to Pat Riccardelli. He provided excellent service and worked with my insurance company to make sure that payment was made. He has a great work ethic to Pat Riccardelli. He provided excellent service and worked with my insurance company to make sure that payment was made. He has a great work ethic and is very personable. If and when I need service I will contact Pat again. More

Excellent service! Highly recommend this dealership. They are really detail oriented and Jill is an outstanding service advisor. This is the best service I’ve ever received at a dealer. are really detail oriented and Jill is an outstanding service advisor. This is the best service I’ve ever received at a dealer. More

I recommended my neighbor who was going to Stamford BMW. I think they will start going to BMW Port Chester. Said the service was efficient, friendly and effective. I think they will start going to BMW Port Chester. Said the service was efficient, friendly and effective. More

My service was very good. From drop off through contact with the service staff and all was communicated clearly and on time. Quick and easy turn around ahead of what was promised! with the service staff and all was communicated clearly and on time. Quick and easy turn around ahead of what was promised! More

Excellent service from drop off to pick up of car. Especially lucky to have Jill Smith as my advisor. She is courteous and very knowledgeable. Especially lucky to have Jill Smith as my advisor. She is courteous and very knowledgeable. More

Consultant scheduled appointment for service as soon as I called this in and appointment was available the next business day. Waiting time to check in and get a loaner was very minimal and everyone was very called this in and appointment was available the next business day. Waiting time to check in and get a loaner was very minimal and everyone was very pleasant and forthcoming. Thank you! More