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BMW Service & Parts

Port Chester, NY

4.9
426 Reviews
Call Dealership (914) 798-6500

110 Midland Avenue

Port Chester, NY

10573

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426 Reviews of BMW Service & Parts

September 19, 2021

Great people and great service. Nice facility. They care about their customers. They are my go-to service facility. More

by scott06902
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Emhoff
Report | Print
Sep 20, 2021 -

BMW Service & Parts responded

Thank you for taking the time to leave us a great review, Scott! It was a pleasure to work with you, and we look forward to working with you again at BMW Service & Parts.

September 18, 2021

They are very caring , efficient and helpful. Great service center. Highly recommended. You definitely feel confident working with them. More

by Contimike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernadette Capra; Ray Capri
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Sep 18, 2021 -

BMW Service & Parts responded

We really appreciate you stopping at BMW Greenwich Mamaroneck Service! Thank you for this amazing review.

September 16, 2021

Outstanding service. My advisor Jill Smith is the consummate professional. Life long BMW of Greenwich satisfied customer. More

by R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Smith
Report | Print
Sep 17, 2021 -

BMW Service & Parts responded

Thank you for taking the time to give us such a great review! If you have any further questions, be sure to contact BMW Greenwich Mamaroneck Service!

September 13, 2021

Efficient service and problem fixed. Service person (Arturo) very helpful and clear. Car returned very clean. More

by maryannmchl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo
Report | Print
Sep 13, 2021 -

BMW Service & Parts responded

BMW Greenwich Mamaroneck Service appreciates the positive star rating and feedback!

September 11, 2021

Car was not ready when I asked for it when I got there 4 hours later than anticipated bill was not ready and then it was incorrect. More

by Pshulman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernadette
Report | Print
Sep 11, 2021 -

BMW Service & Parts responded

Hello, Thank you for your review. I regret to learn that your experience with us was less than perfect. I would like to speak with you to learn more about your last visit and see how we can improve. Could you email me your preferred contact method to SScrio@PenskeAutomotive.com? Thank you for your time, I look forward to connecting with you! Sincerely, Sebastian Scrio Director of Fixed Operations BMW of Greenwich & BMW Mamaroneck Service

September 09, 2021

Had Ed as my service advisor. Needed 4 tires replaced and he went above and beyond to make sure I was taken care of. Great experience. More

by chang.mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed
Report | Print
Sep 10, 2021 -

BMW Service & Parts responded

Hi there, We are happy that our Service Department went above and beyond to ensure that you were taken care of. At BMW Greenwich Mamaroneck Service we appreciate your business and please know that you are always welcome here.

September 08, 2021

Great service- Tyesha was very friendly and helpful with what I needed, i would recommend your place to my family and friends- thank you very much. More

by antoniof212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyesha Montford
Report | Print
Sep 08, 2021 -

BMW Service & Parts responded

BMW Greenwich Mamaroneck Service appreciates the 5-stars. The team is glad your experience was great. Please come back and see us!

September 07, 2021

Courteous. Although I had to wait to check in, the attention the technician paid to my concerns made up for it. Made sure I was satisfied with my service when picking up the car. More

by Reynstar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CAny remember
Report | Print
Sep 08, 2021 -

BMW Service & Parts responded

Hi there, Your satisfaction means everything to us, so we are thrilled to hear of your experience with our Service Department. We take on board your feedback about the timing. Thank you for choosing BMW Greenwich Mamaroneck Service and we hope to continue to assist with all of your future automotive needs.

August 28, 2021

They were very professional & communicated well. They walk us through the process to repair the car More

by Multishoegal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ari
Report | Print
Aug 29, 2021 -

BMW Service & Parts responded

We're happy we could exceed your expectations! If there is anything additional that we can do for you, please let us know! Take care!

August 24, 2021

Everyone from drop off to check in till pick up goes out their way to help. BMW service is the best. I would highly recommend. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat
Report | Print
Aug 25, 2021 -

BMW Service & Parts responded

Mike, thank you for the positive review and rating! We are happy to know that our team was great at BMW Greenwich Mamaroneck Service, and if you need anything else please let us know!

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