BMW Service & Parts

My service person Jill Smith was great. New her job, went out of her way to see everything went smooth. My first name is Jim out of her way to see everything went smooth. My first name is Jim More

Best customer service I have ever experience in any Bmw dealer dealer More

Not willing to adjust to customer needs. Need to be more flexible in situations that come up flexible in situations that come up More

Thank you so much Jill, your service was exceptional yesterday in an emergency circumstance! You definitely saved the day and more! I will be for ever grateful to you and all your team! I felt supported yesterday in an emergency circumstance! You definitely saved the day and more! I will be for ever grateful to you and all your team! I felt supported and comforted to know that all the repairs were to be done right away although I had no appointment given the nature of the circumstances. Later on in the afternoon I was able to continue home to Stratford CT with a bran new tire and two fixed rims! Jill you are amazing, kind and so professional !! I so appreciate you and will never forget the help and gentleness that was afforded me. Thank you!🙏🏻 Marlène More

Great customerservice! Very professional and clean dealership. My service representative Arturo Ciani does an excellent job and every service is always finished as promised on time. dealership. My service representative Arturo Ciani does an excellent job and every service is always finished as promised on time. More

Great service fast and reliable. Service advisor walked over checked me in, while I sat in the waiting area. Jill advised me Periodically the status of my vehicle. I never had to leave my seat. over checked me in, while I sat in the waiting area. Jill advised me Periodically the status of my vehicle. I never had to leave my seat. More

Always professional and helpful. I have had seven BMW's serviced here and wouldn't go anywhere else. The loaner cars are always clean, and your car is always washed when it is returned to you. serviced here and wouldn't go anywhere else. The loaner cars are always clean, and your car is always washed when it is returned to you. More

My advisor was Bernie and she was FANTASTIC. She was a pleasure to work with and really took great care of the car and of me! Turn-around time was as promised. pleasure to work with and really took great care of the car and of me! Turn-around time was as promised. More

The service at this location is great for BMWs. Jill is one of the best advisor she is knowledgeable and she really takes care of your vehicle. Just make sure to ask them upfront about cleaning the car ins one of the best advisor she is knowledgeable and she really takes care of your vehicle. Just make sure to ask them upfront about cleaning the car inside. Other than those minor issues this is an outstanding place to get your BMW service More

Best service department I have ever been to. Clean, honest and fast. They appreciate your business and the quality of work is second to none. honest and fast. They appreciate your business and the quality of work is second to none. More