BMW Service & Parts

They were very professional & communicated well. They walk us through the process to repair the car walk us through the process to repair the car More

Everyone from drop off to check in till pick up goes out their way to help. BMW service is the best. I would highly recommend. their way to help. BMW service is the best. I would highly recommend. More

Professional and courteous! Easy to get an appointment compared to other shops in the neighborhood. Comfortable lounge and good wifi while you wait. Great service compared to other shops in the neighborhood. Comfortable lounge and good wifi while you wait. Great service More

Awesome, great service, knowledgeable and great customer care, thanks! Car was fixed and serviced very quickly. I would recommend this BMW dealership to anyone in the tri state area care, thanks! Car was fixed and serviced very quickly. I would recommend this BMW dealership to anyone in the tri state area More

My service person Jill Smith was great. New her job, went out of her way to see everything went smooth. My first name is Jim out of her way to see everything went smooth. My first name is Jim More

Best customer service I have ever experience in any Bmw dealer dealer More

Not willing to adjust to customer needs. Need to be more flexible in situations that come up flexible in situations that come up More

Thank you so much Jill, your service was exceptional yesterday in an emergency circumstance! You definitely saved the day and more! I will be for ever grateful to you and all your team! I felt supported yesterday in an emergency circumstance! You definitely saved the day and more! I will be for ever grateful to you and all your team! I felt supported and comforted to know that all the repairs were to be done right away although I had no appointment given the nature of the circumstances. Later on in the afternoon I was able to continue home to Stratford CT with a bran new tire and two fixed rims! Jill you are amazing, kind and so professional !! I so appreciate you and will never forget the help and gentleness that was afforded me. Thank you!🙏🏻 Marlène More

Great customerservice! Very professional and clean dealership. My service representative Arturo Ciani does an excellent job and every service is always finished as promised on time. dealership. My service representative Arturo Ciani does an excellent job and every service is always finished as promised on time. More

Great service fast and reliable. Service advisor walked over checked me in, while I sat in the waiting area. Jill advised me Periodically the status of my vehicle. I never had to leave my seat. over checked me in, while I sat in the waiting area. Jill advised me Periodically the status of my vehicle. I never had to leave my seat. More