BMW MINI of Wichita

Christian was very helpful, and the repairs were done in a timely manner. I appreciated that my car was returned to me cleaned and vacuumed! Thank you! a timely manner. I appreciated that my car was returned to me cleaned and vacuumed! Thank you! More

They had great communication and easy out-of-state delivery & transaction! They made my first out-of-state purchase a breeze. delivery & transaction! They made my first out-of-state purchase a breeze. More

They used to wash car after service Not now? Send out post card for oil change discount then wouldn’t honor it Send out post card for oil change discount then wouldn’t honor it More

I called in about my BMW X1 having an unrepairable flat tire and received an immediate response from Christian to my problem. She made my appointment for the same day and I still had time to make to work o tire and received an immediate response from Christian to my problem. She made my appointment for the same day and I still had time to make to work on time. I was received very well upon arrival, plus the maintenance person began work on my replacement tire immediately and washed the vehicle in minimal time. I was very pleased with my whole experience. More

I have used the MINI service department a couple of times Ashley kept me informed and the Tech was very thorough and the van was treated like a new car We have had our van serviced at Walser several times Ashley kept me informed and the Tech was very thorough and the van was treated like a new car We have had our van serviced at Walser several times and I am inpressedeach time More

My service advisor, Ashley is not listed as. someone I can recommend which is unfortunate as she is the one who helped. Austin has always been great though! someone I can recommend which is unfortunate as she is the one who helped. Austin has always been great though! More

Don’t expect to be listened to. Don’t expect someone to return a call. Don’t expect the contact info on their emails to be correct. Expect your estimates to disappear and reappear. Don’t expect someone to return a call. Don’t expect the contact info on their emails to be correct. Expect your estimates to disappear and reappear. Expect your car to be returned to you dirtier than when you dropped it off. Don’t expect a manager to be around when you request to speak to one. More

Austin is amazing. He cares about his customer. I had a very difficult issue and he stayed on top of it . I was so impressed how diligent he was . I will always recomme He cares about his customer. I had a very difficult issue and he stayed on top of it . I was so impressed how diligent he was . I will always recommend Austin to my community. I appreciate professional service with a smile. More

Strange experience from start to finish. Was also the first time I have ever purchased a car from any dealership that had a completely empty fuel tank. It was not a smooth experience at all. Was also the first time I have ever purchased a car from any dealership that had a completely empty fuel tank. It was not a smooth experience at all. More

Jonathan was great to deal with. He was very knowledgeable about the BMW's we looked at and knew the exact answer to any detailed question. He explained everything exceptionally wel He was very knowledgeable about the BMW's we looked at and knew the exact answer to any detailed question. He explained everything exceptionally well and asked us questions to help guide is in the decision making process. More