BMW MINI of Wichita

it has been a very good service experience this time, people are very kindly with knowledge to tell me what is needed to get done this time. The only one thing like to tell BMW is your web-site was not people are very kindly with knowledge to tell me what is needed to get done this time. The only one thing like to tell BMW is your web-site was not easy to make reservation from my experience in the last two weeks, I was trying that, but did not work out as it will be. Thanks, Fuji Wu More

Got me in & out over my lunch hour, while keeping my informed of the progress. informed of the progress. More

Polite . She Provided me with a wonderful loaner 2025 MINI C. The repair took too long. 104 days but seems to be holding and other systems on the car are per She Provided me with a wonderful loaner 2025 MINI C. The repair took too long. 104 days but seems to be holding and other systems on the car are performing. A broken hood latch was annoying but I can live with my fix. More

Felt like a Wal-mart auto center vs a high end auto service center. I have been there twice now and never a loaner available. I discussed about a tear in the rear arm rest leather and they said not th service center. I have been there twice now and never a loaner available. I discussed about a tear in the rear arm rest leather and they said not their fault. No one has sat back there to get a tear. I mentioned about gas fill cover coming off and they said not their fault. The BMW is only 1 yr old and I bought an extended warranty. More

Wonderful experience to have with a phone call order from out of state. I was eager to get my name down for a car I saw you had for sale and was so happy to have someone who understood that. Eric was great a out of state. I was eager to get my name down for a car I saw you had for sale and was so happy to have someone who understood that. Eric was great at keeping me posted with every step of the process. It was nerve racking waiting for a status of the paperwork while not being able to be there knowing the car isn't being looked at by other customers. Eric kept me reassured during the wait and showed as much excitement about me getting the car as I did. He even sent me an initial video of the car after my first call to let me see the condition it was in, I hadn't asked for this so it was a nice addition. Thank you Eric and team who help get my order successfully done and shipped. I couldn't be happier! More

AUSTIN IS FANTASTIC. THE PARTS ARE A LITTLE SPENDY BUT WORTH IT. THEY ALWAYS HAVE A LOANER WHEN I NEED ONE. THE PARTS ARE A LITTLE SPENDY BUT WORTH IT. THEY ALWAYS HAVE A LOANER WHEN I NEED ONE. More

So attentive and responsive and knowledgeable to my needs and concerns. Sure ok thanks have good one and concerns. Sure ok thanks have good one More

Great experience. Everything was processed in a timely manner. Online approval and payment very convenient. Everything was processed in a timely manner. Online approval and payment very convenient. More

Went above and beyond to deliver the car on time. Polite, friendly, polite and helpful. Polite, friendly, polite and helpful. More

Good prompt service from Steve, setup very prompt PPI on request and car delivered quickly to NJ in great condition with a full tank. request and car delivered quickly to NJ in great condition with a full tank. More