BMW Concord

worst experience ever I had an issue with my car after purchase, and he acted very low class, and like a super market. I have never seen such low class customer service. I had an issue with my car after purchase, and he acted very low class, and like a super market. I have never seen such low class customer service. Its like after we sold you the card, I dont care what happens or .. More

customer service J.R. Cortez has continued to do a fantastic job with communicating progress and exceeding time lines. It is very safe to say I will never step foot J.R. Cortez has continued to do a fantastic job with communicating progress and exceeding time lines. It is very safe to say I will never step foot in Sonnen's service department. J.R. single handedly restored my faith in BMW service. I am certain I will purchase more cars there in the future. More

Friendliest and One of the Most Knowledgeable Staff Amy is by far, the friendliest and one of the most knowledgeable person I have ever encountered and did business with at BMW Concord. She is highly re Amy is by far, the friendliest and one of the most knowledgeable person I have ever encountered and did business with at BMW Concord. She is highly recommended! More

The Ultimate Buying and Driving Experience Wendy understood from the very first moment what was the car configuration we were looking for. She delivered exactly what we wanted at the price we w Wendy understood from the very first moment what was the car configuration we were looking for. She delivered exactly what we wanted at the price we wanted to pay for it. With Wendy and BMW you cannot go wrong! Excellent service and product! Dinu & Cristina More

Buy the man - he'll get the car buying part done for you Michael Heller is the best of the best - and people don't say that about car salesmen often. He is experienced, knows how to work with a customer, an Michael Heller is the best of the best - and people don't say that about car salesmen often. He is experienced, knows how to work with a customer, and is interested in making you happy and putting the keys in your hand. I could go on for sure as I've purchased many cars from him over the years and referred many others as well --they're all happy. Give him a chance and you probably will be as well. More

Great place to get BMW! My '12 135i is my 3rd from this dealership. New salesperson for me this time - Rob Graham was courteous, knowledgeable, and made sure I was happy. Con My '12 135i is my 3rd from this dealership. New salesperson for me this time - Rob Graham was courteous, knowledgeable, and made sure I was happy. Concord's selection and sophistication make for a great experience all the way through! More

Unforgettable hero. Michael Heller orchestrated an unforgettable buying experience. With tact and expertise, Michael showed me a parade of beautiful car options. He w Michael Heller orchestrated an unforgettable buying experience. With tact and expertise, Michael showed me a parade of beautiful car options. He went on until I came across my match, my dream car. Not satisfied seeing me so happy, Michael made sure I got the best deal. So, Michael is my hero. More

Amy worked hard at getting what was needed BMW could not come through, but Amy did work on our behalf with BMW in terms of receiving good will on a car with less than 49,000 miles and a broken BMW could not come through, but Amy did work on our behalf with BMW in terms of receiving good will on a car with less than 49,000 miles and a broken instrument cluster, which does now work but could go out at any time. More

Superb I have owned BMWs for over 8 years know and I have been coming to Concord BMW for the past 4 years. Kevin was my frist advisor then Joey was assigned I have owned BMWs for over 8 years know and I have been coming to Concord BMW for the past 4 years. Kevin was my frist advisor then Joey was assigned to me later. Both of these gentleman are superb in their customer service and customer satisfaction. For that I am happy to say that service at BMW Concord is the best. I recommend it to everyone. Thank You guys More

Boris Abramyan had our vehicle ready on the day promised and on time. He was meticulous in handling our pre-purchase paperwork and addressed our every concern. Work had our vehicle ready on the day promised and on time. He was meticulous in handling our pre-purchase paperwork and addressed our every concern. Working with Boris was a great buying experience for us and we would recommend his business More