BMW Concord

I rate this dealership highest in quality do to the personal attention and professional service I have experienced and have come to routinely recognize from all their employees when I bring my vehicle personal attention and professional service I have experienced and have come to routinely recognize from all their employees when I bring my vehicle in for maintenance. The workmanship is second to none and they always exceed expectations. Special thanks to Shane Garner for his attentive professionalism and for keeping me updated while the vehicle is in the shop. Frank Carrasco Carrasco Construction Inc. 925-864-4564 More

Danny has always been available with support when questions arise that I am not sure where to go to ask. The service department is highly organized, helpful and prompt. The work done has been of questions arise that I am not sure where to go to ask. The service department is highly organized, helpful and prompt. The work done has been of high quality over almost twenty years of our relationship. We live closer to San Francisco and San Rafael, but choose to go to Concord. Part of that loyalty is Danny and the confidence we have in the service department. Martha Schwarz More

LaMar was very helpful and friendly. He got me a better price than I could get at the other dealerships and he made purchasing my car as easy and stress free as possible. So much so, that I was willing to price than I could get at the other dealerships and he made purchasing my car as easy and stress free as possible. So much so, that I was willing to drive all the way out to Concord when I have BMW dealerships much closer to my house in San Francisco. More

I have worked with Danny Andrade on buying two new BMW's. Danny was professional and reasonable in negotiating the price. The buying experience was excellent. Everything happened as promised. I went to D Danny was professional and reasonable in negotiating the price. The buying experience was excellent. Everything happened as promised. I went to Danny based on a recommendation by a friend and do recommend Danny Andrade to my friends. More

Very pleased with the four BMW 3 series vehicles we bought from BMW Concord over the last 10 years. Great cars, performance, fun and competitive total cost of ownership. A key factor with BMW Concor bought from BMW Concord over the last 10 years. Great cars, performance, fun and competitive total cost of ownership. A key factor with BMW Concord is the service department. Most maintenance of our BMWs has almost been exclusively managed by Shane Gardner of the Service team. The Service performance level has been consistently outstanding under Shane and created not only customer satisfaction but more importantly, customer loyalty. When we go for a new vehicle, BMW & BMW Concord will be our first stop, largely due to Shane Gardner from the Service team More

Andrew Northrop has been our point of contact at BMW Concord for several years and for us, he is the face of the company. We are pleased to report that we are completely satisfied with our experiences Concord for several years and for us, he is the face of the company. We are pleased to report that we are completely satisfied with our experiences with Andrew. He is knowledgeable, he pays attention to the details and he is consistently courteous, responsive and efficient. Andrew works to insure that our service items are always completed correctly, and we would not hesitate to recommend BMW Concord or Andrew. More

I contacted 6 other BMW dealers and sales people and was dissatified with the servive provided. I was interested in a specific make/model/accessory package and each tried to dissuade me in order to sell fl dissatified with the servive provided. I was interested in a specific make/model/accessory package and each tried to dissuade me in order to sell floor models. Danny provided great buyer consultation and ultimatley I made the decision rather than having to be sold. His follow-up was impeccable and everything that was promised, was delivered. I have reccomended several friends and family to Concord BMW and Danny Andrade as a result. More

I recenlty bought my 3rd BMW from this dealership and my service experience has been excellent. Tim Renner knows his BMW cars inside out and his priority is getting the right information from me and then de service experience has been excellent. Tim Renner knows his BMW cars inside out and his priority is getting the right information from me and then delivering a top-notch outcome. I always feel comfortable when i go in there for service. Tim makes certain the I leave fully satisfied with the experience. More

Danny provided me with the perfect solution to my end of lease issue. He listened attentively and came up with a solution that fit my situation perfectly. Danny is very good at analysing client needs and on lease issue. He listened attentively and came up with a solution that fit my situation perfectly. Danny is very good at analysing client needs and on most occassions exceeds expectations. Thanks Danny, you're the best! More

The purchase of my new MINI was the most pleasant car purchase experience I've ever had—from the get-go: the first contact to the delivery of the car and beyond. I would definitely buy another car fro purchase experience I've ever had—from the get-go: the first contact to the delivery of the car and beyond. I would definitely buy another car from this dealership and from this man. AND I would definitely buy another MINI or BMW based on the experience I had at Concord MINI/BMW. More