BMW Concord

The dealership is newly renovated. The only issue as any dealership is they try to sell you more items than needed and always need to be vigilant. Need to always be careful of what is The only issue as any dealership is they try to sell you more items than needed and always need to be vigilant. Need to always be careful of what is charged that is not an approved by a customer for completing the work. More

Great service from Victor and the rest of the team at BMW Concord! My 2014 BMW continues to deliver excellent value for me and it is always a pleasure to bring the car in for routine service ensuring continu Concord! My 2014 BMW continues to deliver excellent value for me and it is always a pleasure to bring the car in for routine service ensuring continued great value from the vehicle. Victor and the BMW team and always personable, reliable, and easy to work with, and I commend their work on my BMW. More

Very thorough and make sure vehicle is completely taken care of before returning it to the owner. care of before returning it to the owner. More

Joey, my advisor, and BMW Concord, always take excellent care of both my 750 Li and me, and this was no exception. I was provided a 2023 BMW i5 as a loaner, and my car was returned to me power washed and v care of both my 750 Li and me, and this was no exception. I was provided a 2023 BMW i5 as a loaner, and my car was returned to me power washed and vacuumed and running like new. These are just some of the reasons why I have been with BMW Concord since 1988. More

My service Miguel Alvarado representative was excellent and a pleasure to work with. He exceeds in his customer service and a pleasure to work with. He exceeds in his customer service More

Service was efficient. Everything clearly explained. Service advisor Miquel was very easy to work with. Everything clearly explained. Service advisor Miquel was very easy to work with. More

Impressive BMW dealership! Took our 840I convertible to Concord BMW for required oil change service and new tires. Angel our service advisor and everyone we spoke with were v Took our 840I convertible to Concord BMW for required oil change service and new tires. Angel our service advisor and everyone we spoke with were very professional and nice. Used their loaner service getting an 840I sedan to use while our car was serviced. Picked up our vehicle the next morning with all service completed as expected and they washed and vacuumed our car so it looked great. Great Job! More

Communication from service advisor Kevin was poor. His time estimates were way off and did not keep me updated on the status of my car. His time estimates were way off and did not keep me updated on the status of my car. More

My car was worked on accordingly of what’s needed to be done. They found some other problems that conjuctioned with the problem. They called me and explained the cause and before they can do anything, it n done. They found some other problems that conjuctioned with the problem. They called me and explained the cause and before they can do anything, it needed my approval, the job was done and happy with the outcome. More

Vernon is the best Service Advisor I’ve had since becoming a customer in 2018 becoming a customer in 2018 More