Autos Direct Online
Cleveland, OH
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546 Reviews of Autos Direct Online
Dont trust this company There were nothing but lies . Juan says he pay to get things fixed but He lies . Dont trust them Buyer beware This is a scam they run on Ebay .. Don There were nothing but lies . Juan says he pay to get things fixed but He lies . Dont trust them Buyer beware This is a scam they run on Ebay .. Dont buy here you will regret it I'm sure this will be erased as if you look they have taken all bad reviews off ... Dont buy here you will regret it More
I purchased a 2012 Mercedes S550 for $59,500 on January 7, 2014. I flew from Southern California to inspect the vehicle and was assured the issues I raised would be addressed before shipment. I was told 7, 2014. I flew from Southern California to inspect the vehicle and was assured the issues I raised would be addressed before shipment. I was told that a rear tire needed to be replaced and one wheel needed repair that would result in a delay. The vehicle was delivered several weeks later...one tire was flat, the emergency brake was locked up, and the inside was filthy. I took the vehicle to Mercedes Benz of Ontario (California) and learned the new rear tire was the wrong size...that there were two different sized wheels on the rear axles, one was 275/35/20 and the other 255/35/20. Further, two of the wheels on the vehicle were cracked and would not hold air. The onboard computer indicated the vehicle was 7700 miles past due on its' Schedule C Maintenance, an item brought to Mr. McIntyre's attention prior to taking delivery...I was assured this would be taken care of. I replaced the wheels with refurbished rims and new tires. The emergency brake issue was covered under warranty. The local dealer resolved the maintenance issues. The owner manuals promised in the sales agreement were never received and I was able to obtain a used set online. This information was provided to Autos Direct Online in a letter dated February 7th to which there has been no response. Further, they have been unresponsive to several additional telephone calls. My advice to anyone considering the purchase of a high end vehicle from this organization is...DON'T !!! More
impressive Great selection, outstanding products, quick repairs, good pricing, great staff i would shop here again and recommend the shop to others in the shoppi Great selection, outstanding products, quick repairs, good pricing, great staff i would shop here again and recommend the shop to others in the shopping mood. More
Ryan worked with me closely on a pickup date on my G35, which was 3 weeks after the eBay auction because of my work schedule. Dan then set me up with financing that beat what i had already in place. I was which was 3 weeks after the eBay auction because of my work schedule. Dan then set me up with financing that beat what i had already in place. I was very pleased with the car. Detailed to the nines with absolutely no surprises. Ryan set me up with new brake pads (old ones were worn out), an oil change for the 750 mile road trip ahead and quickly fixed a minor problem with a splash shield that had come loose. Completely above and beyond in my book. The most pleasant experience I've had at a car dealer in my 37 years behind the wheel. Thanks to all at ADO for everything. More
2008 gmc acadia Frank is great and easy to deal with. No hi pressure sales and financing was easy. The drive home 118 miles was flawless. I hope my daughters have man Frank is great and easy to deal with. No hi pressure sales and financing was easy. The drive home 118 miles was flawless. I hope my daughters have many years to enjoy there new suv. thank you very much for all you have done. More
Very friendly people, fast transaction. Hummer was in great shape just as it said on the internet. Very happy with purchase. Would buy again or recommend someone. great shape just as it said on the internet. Very happy with purchase. Would buy again or recommend someone. More
Sales associate did not Keep his end of the deal. The car was delivered dirty(interior), and with a promise to replace a faulty key, and buff out the headlights of the vehicle. He's not returning any phone c was delivered dirty(interior), and with a promise to replace a faulty key, and buff out the headlights of the vehicle. He's not returning any phone call. His word is no good. Make them put it in writing in the "what we owe" section of your paper work. Once you leave with just a promise it will not be honored. Good dealings. More
I purchased a 2002 Mercedes CL500 at a very good price though It took a while to receive my vehicle but once I flew to Cleveland from Chattanooga they picked me up from the airport and took me to the deal though It took a while to receive my vehicle but once I flew to Cleveland from Chattanooga they picked me up from the airport and took me to the dealership.When I got there, there was an issue with the vehicle but the guys there took care of my concerns and lived up to their reputation by being helpfull and lived up to their word by taking care of the issue with my local dealership. I would reccomend them to anyone. Thanks guys for all your patience and assistance. Eric S. More
Excellent Car buying experience, Autos Direct and Steve Tube made my purchase seamless with no hassel pricing with the LS460 purchase and my car Trade in. I will highly recommend Auto Direct to others fo Tube made my purchase seamless with no hassel pricing with the LS460 purchase and my car Trade in. I will highly recommend Auto Direct to others for their prices, trade in values and making the transaction so simple. Thanks again! More
we were greeted promptly as we entered the dealership. Frank was very personable and honest. he was upfront and did not haggle us. after days of shopping for cars, we greatly appreciated this. Dan, the fi Frank was very personable and honest. he was upfront and did not haggle us. after days of shopping for cars, we greatly appreciated this. Dan, the finance manager, was also pleasant and an ease to do paperwork with. we were referred to autos direct online by friends and we will surely continue to recommend them to our friends!! More