Automax

They sold me a lemon!! This has been the worst car buying experience ever. 3 days after I got my 2013 Chevy Malibu, the car would not start. I brought a new battery and not This has been the worst car buying experience ever. 3 days after I got my 2013 Chevy Malibu, the car would not start. I brought a new battery and not even an hr later the car would not start again and wouldn't take a boost. I called Darrell (sales man) and was told his manager Mike told him they would look at my car but I would have to find away to get it back to the carlot. So i manage to get the car started after 2 unsuccessful days. Took my car up there on a Friday afternoon, was called on Monday to come pick my car up and there is nothing wrong with it. By now only 5 days after I got the car I ve had to put oil in it twice because the oil light has came on and 2 other times after I drove the car 1 full additional day after and all types has shown up. The car not vibrates violently while in idol or at stop lights and shuts off. I have 2 young children and this car is unsafe for me. So now I will have to take my car back to automax and be without a car for who knows and possibly have to pay a $100 deducable. Also I was told it was required that Auto max needed a photo copy of my debit card because I was required to set up on auto payments for the 1st 6 months. My payment was due Friday (today is monday) and my payment was not drafted and I am now getting phone calls about the missing payment. So why did they need a copy of my debit card? On time of that my car now has a beeping noise because the payment is past due and I was never aware or notified the would occur until I missed a call and heard it would do such over the IVR. They have overpriced cars with too many issues. My car is worth maybe 9k and they are charging $15k not including interest (21k including intrest.) SN: they will try to keep the total peice of the vehicles a secret until you sign the paperwork and will only bring you cars from the list 1 at a time. They will kt allow you to see the list and choice your self. I was there for over 9 hours just to get this lemon. Darrell was a good salesman but he is new to the car selling industry. However I don't believe he knows what type of dealership he is working for. I will be giving Automax 1 more change to rectify this issue if not I will pursue legal action under the lemon law act. More

Liars I went in to purchase a vehicle on 11/27/18. I was not given an option between more than one vehicle. I was handed the keys to one vehicle and told th I went in to purchase a vehicle on 11/27/18. I was not given an option between more than one vehicle. I was handed the keys to one vehicle and told that is the only one that fits my budget. I signed a contract and drove away with the vehicle. I only had the vehicle 9 days and the transmission control module is not working properly. I returned to the car lot and was told that there is nothing wrong with the vehicle and that there is no codes when placed on a code reader. As soon as I left the car lot I drove the vehicle across the street and had it placed on a code reader. Yet again 6 codes are present. This place sold me a lemon and I will be taking legal action. More

Great Excellent service Doug was very helpful, he ask for what type of car, payments could afford, manager and him did not fall short to help it make it hap Excellent service Doug was very helpful, he ask for what type of car, payments could afford, manager and him did not fall short to help it make it happen for me and worked with down payment Very Grateful More

Once again , I received a good car an price is right. Corey is a good salesman and dedicated to getting you what fits your need and at an affordable comfort leve , I received a good car an price is right. Corey is a good salesman and dedicated to getting you what fits your need and at an affordable comfort level. Thanks Auto max for being professional, Andrew leading by example which keep customers like me coming back.👌 More

Wendell is awesome Wendell was awesome great person to work with stayed after hours to get everything done for us overall experience was great thanks for everything wend Wendell was awesome great person to work with stayed after hours to get everything done for us overall experience was great thanks for everything wendell More

Fantastic service and Andrew was wonderful I came in after working a long day and Andrew was nice, courteous, and very helpful. Got me squared away in a car that fit for my family. I'm very gra I came in after working a long day and Andrew was nice, courteous, and very helpful. Got me squared away in a car that fit for my family. I'm very grateful More

Great Experience! I really enjoyed my experience! Andrew was fantastic and I would definitely recommend the place to others! Very satisfied with the vehicle purchased. I really enjoyed my experience! Andrew was fantastic and I would definitely recommend the place to others! Very satisfied with the vehicle purchased. They were willing to with me and get my in a car I love! More

Great ppl great cars Great place to buy a great car.Everyone is super friendly and helpful. They are going to try their best to get you in the car you want and they have l Great place to buy a great car.Everyone is super friendly and helpful. They are going to try their best to get you in the car you want and they have lots to choose from. My salesman Damien was awesome. More

Great Experience They will really help you if your credit is not where it needs to be..trust me ? I worked with Corey G. and this is the 2nd car he sold me! Check them They will really help you if your credit is not where it needs to be..trust me ? I worked with Corey G. and this is the 2nd car he sold me! Check them out for sure! More

WORST EXPERIENCE EVER Outrageous interest. Horrible customer service. They will not return phone calls. You will end up paying 2 1/2 times the price of the vehicle. I bough Outrageous interest. Horrible customer service. They will not return phone calls. You will end up paying 2 1/2 times the price of the vehicle. I bought a truck for $10,000. I've already paid $20,000 with 12 months to go at $485 a month. Candy is very rude, James will not return phone calls. DO NOT BUY FROM THIS COMPANY! More