Automax

2020 of late February, my husband and I put $1,000 down on a car the was 2015 Kia Optima. It was a whooping $17,000. A few days later, we had to replace the two back tires because they both have nails in t on a car the was 2015 Kia Optima. It was a whooping $17,000. A few days later, we had to replace the two back tires because they both have nails in them. A month later out check engine light came on and they sent us to a shop. Due to covid, things were closed. About 2 and a half month later, our starter has to be replaced. Then early 2021, our catalytic converter had to be replace. Two weeks before June 2021, out engine blew out. MEI finance asked me if I was gonna make payments. I told them to come get the car and cancel my agreement with them. I wasn't gonna pay $203 every two weeks if I wasn't able to afford $6,000 for fixing a car. More

Great deal!! Melissa and Alex were very professional and the transaction was quick!!! We were very comfortable in the waiting room and paperwork was understandable: ) thank you!! the transaction was quick!!! We were very comfortable in the waiting room and paperwork was understandable: ) thank you!! More

This dealership is horrible. I got a 2017 Hyundai Accent there. Less than 7 days later my battery went out. A week later the tires kept blowing out. 3 months later i had to get a alternator and the car last there. Less than 7 days later my battery went out. A week later the tires kept blowing out. 3 months later i had to get a alternator and the car lasted 10 min. Fussed so that the dealership would pick up the car to see what was wrong and it was the cadillac converter. A month and a half later i need another battery. After the battery is replaced a week later my car oil light keep coming on every 2 to 3 days i am losing oil. Not 30 days later the car dies out on the hwy again. In jeopardy of losing my job because i keep having to miss work because of this raggedy piece of crap. More

Melissa and Micheal were the best . I’d definitely refer anyone to them . They were very friendly and great customer service they made sure I was satisfied and got me in exact what I wanted anyone to them . They were very friendly and great customer service they made sure I was satisfied and got me in exact what I wanted More

Excellent service, friendly salesmens and management, worked hard to find the right truck, I wanted. I choose them after talking to my daughter who had also purchase a vehicle worked hard to find the right truck, I wanted. I choose them after talking to my daughter who had also purchase a vehicle More

Worst xxxxing car lot they fixed my car twice still the same problem Michelle doesn’t know her job more focused on car sales then making the customer happy fos same problem Michelle doesn’t know her job more focused on car sales then making the customer happy fos More

This dealership will take advantage of you. They lied to me and took advantage of my low credit situation they told me my truck was 100%. The very next day after I bough it the leaf springs and shocks were me and took advantage of my low credit situation they told me my truck was 100%. The very next day after I bough it the leaf springs and shocks were broken the check engine light came on for an array of things which none was covered on the power train warranty I took it back and they said "well you can leave it and we can take a look but it doesn't look like any of that's covered in you're powertrain warranty " oh and for them to take a look was going to be 7days. and they still managed to remind me that that I need to pay my bill or I'll get repossessed. So 1 day after I bough a truck from here I was left with a $3000 repair bill Or a repossession on my record. They will con you and lie to you. And then right before you leave the dealership they try to make you give them a 5 star rating please don't use this dealership this dealership should be shut down. And I would sue if I could afford it... More

They did when nobody would we were having a hard time getting approved and We went and was approved within a couple of hours thank you Michelle at AutoMaxx Arlington we were having a hard time getting approved and We went and was approved within a couple of hours thank you Michelle at AutoMaxx Arlington More

Auto Mac Prime I Bought A 2016 Dodge Dart 07/07/2019 From A Sales Rep”Jennifer Figoura”My Car Went Into Their Service Center 07/08/2019 Due To A Dragging Noise Every I Bought A 2016 Dodge Dart 07/07/2019 From A Sales Rep”Jennifer Figoura”My Car Went Into Their Service Center 07/08/2019 Due To A Dragging Noise Every Time I Drive The Sales Manager At Automax Prime “Craig” Told Me It Had Something To Do With Whatever Was Connected To The Transmission & So I Was Told It Was Fixed. My Car Was Again Taking To The Shop 08/2019 To Find Out There Was A Recall & They Charged Me $85 To Get It Out. 09/08/2019 My Car Caught On Fire Which My Insurance Company Ruled It Was A Mechanical Issue That Triggered The Fire. I Then Spoke To Another Sales Manger”Britt” Who Said I Could Get In Another Vehicle With “0” Dwn. Today I Go In & Speak With Craig, Who Sent Me To “Robert Wilson” The Sales GM Who Told Me I Had To Pay Another $500 Dwn To Get Into Another Car, Completely Rude,Unprofessionally Blew Me Off & Didn’t Care What I Had To Say Or Even Care To Hear Me Out. I’m Informing The Public To NOT Waste Your Time Buying/Lease A Vehicle Through NONE Of The Automax Arlington Locations. More

Very easy and helpful Salesman and finance guy were very helpful and honest. They had a wide variety of cars and trucks to choose from. I would absolutely go back again. Salesman and finance guy were very helpful and honest. They had a wide variety of cars and trucks to choose from. I would absolutely go back again. More