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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

Waynesville, NC

4.5
455 Reviews

455 Reviews of AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

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July 11, 2024

Many clients have their guards up when walking into a dealership. Purchasing a vehicle is a major commitment in one’s life. From the start Nathan made my experience a comfortable one. He carries 3 im More

by Elasticgy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan
Jul 11, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Elasticgy, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great car-buying experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

July 09, 2024

Always love coming here for my vehicle service! Everyone is so nice and the service is fast and easy! More

by Cagnew fiat18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Hollifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Cheary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Camren Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Sheehan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenni Rish
Jul 09, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Cagnew fiat18, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

July 08, 2024

I was greeted promptly. It was a great experience. Quick and easy. Glad it went well. More

by rockinmranch1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

rockinmranch1984, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 05, 2024

Very prompt on getting my vehicle in for diagnosis and repair. Very happy witb the service. More

by OFDSTATES71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Justice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

OFDSTATES71, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 01, 2024

Aaron was not the original person dealing with our service truck. Aaron came in on the middle of the repair and was able to work with us to get this vehicle repaired. He was also able to work though More

by GLENDA.CONLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Miller
Jul 02, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Glenda, thank you for sharing your experience! We're glad Aaron could step in and ensure everything went seamlessly with your service truck at Autostar Chrysler Dodge Jeep Ram FIAT of Waynesville. We appreciate the positive feedback! Safe travels!

June 30, 2024

Very clean facility, very professional service tech, will highly recommend to friends and family. Quick service. More

by jontomwat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Rathbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Jon, thanks for the great feedback! We're glad to hear you had a positive experience at Autostar Chrysler Dodge Jeep Ram FIAT of Waynesville. We appreciate your recommendation!

June 25, 2024

Very clean and organized dealership. Pleased with service experience and facility staff during our appointment More

by thomasapayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Coval
Jul 01, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Hi Thomas, we're glad to hear you had a positive experience with our team at Autostar Chrysler Dodge Jeep Ram FIAT of Waynesville. We look forward to serving you again! Safe travels!

June 24, 2024

Great service however they have changed their policy on extended warranty insurance. You have to pay in full now and then wait for the insurance to kick in. definitely not a good policy change. Will be sho More

by housley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Blanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

housley, We sincerely appreciate you taking the time to share your experience at Autostar USA. Your feedback is vital in helping us improve our services. We understand that financial matters are of utmost importance, and we apologize for any confusion that may have arisen. Please know that we are committed to ensuring accurate and transparent transactions for all our customers. If you have any further questions or would like to discuss your concerns, we are here to assist. Please feel free to reach out to us directly at 828-452-2841. Thank you for choosing Autostar USA, and we look forward to the chance to better serve you in the future.

June 22, 2024

All was good but they forgot to do the inspection I requested so I had to stay an extra hour to wait More

by sjanna54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember who helped in service dept
Jun 24, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

We really appreciate you taking the time to leave Autostar Chrysler Dodge Jeep Ram FIAT of Waynesville this awesome review, thank you!

June 22, 2024

in and out very fast great time and service, everybody was kind and courteous and very friendly More

by TERRY828A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AARON,MILLER
Jun 24, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

We really appreciate you taking the time to leave Autostar Chrysler Dodge Jeep Ram FIAT of Waynesville this awesome review, thank you!

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