Brian Sullivan
Service Advisor
AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville
280 Hyatt Creek Rd.
Waynesville, NC 28786
129 Reviews
Write a Review129 Reviews of Brian Sullivan
April 13, 2026
When I arrived at AutoStar with my ram 1500, Brian took care of me right away. He was sincere and polite. Brian kept me and my wife updated while we were in the waiting room. The man DEFINITELY should get care of me right away. He was sincere and polite. Brian kept me and my wife updated while we were in the waiting room. The man DEFINITELY should get a raise. I will check on that the next time I come. More
April 10, 2026
It only took 45 minutes for them to complete the oil change and rotate the tires . But you need to make an appointment change and rotate the tires . But you need to make an appointment More
Other Employees Tagged: Brooke Jones, Robert Austin, Miranda Schmidt, Courtney Griffith, Kelvin Justice, Terry Sheehan, Donnie Williams
April 03, 2026
The technician that was working on my vehicle did an excellent job and Brian the service writer keep me up to date on the progress as I did have to wait a day for max care to pay there part . All in all excellent job and Brian the service writer keep me up to date on the progress as I did have to wait a day for max care to pay there part . All in all my vehicle has not seen any other repair shop so they have all my records on this vehicle . I also plan to keep our 25 compass maintenance there at this dealership . So far I've never had a problem with the service department More
Other Employees Tagged: Brooke Jones, Robert Austin, Miranda Schmidt, Courtney Griffith, Kelvin Justice, Terry Sheehan, Donnie Williams
March 29, 2026
I had a very good experience at Autostar Jeep this time, my Jeep’s making a strange noise so I took it in and Brian and his team went above and beyond trying to find out what the problem was to no avail. Th my Jeep’s making a strange noise so I took it in and Brian and his team went above and beyond trying to find out what the problem was to no avail. They did a good job trying to figure it out, but it wasn’t making that noise at the time. I also got an oil change done and it was very quick and I appreciated that. I will continue going to Autostar in Waynesville for my jeeps Services. More
March 28, 2026
Great service! Lovely Day. Perfect way to spend my money. I love my Jeep. I would not take it anywhere but AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville. Lovely Day. Perfect way to spend my money. I love my Jeep. I would not take it anywhere but AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville. More
March 27, 2026
This place is great! !! The employees go out of the way to help and I would not go anywhere else !! The employees go out of the way to help and I would not go anywhere else More
Other Employees Tagged: Brooke Jones, Miranda Schmidt, Dwight Cheary, Courtney Griffith, Kelvin Justice, Donald Markeson, Dylan Rathbone, Terry Sheehan
March 26, 2026
Our overall experience was a very positive one. We had brought our Dodge Ram 1500 to the service department before this visit and they were always friendly and professional. On this last visit we b We had brought our Dodge Ram 1500 to the service department before this visit and they were always friendly and professional. On this last visit we bought a new Dodge Durango. We found Austin, Al, Juan & Brian to be very helpful in achieving our goal, which was to sell our Ram 1500 and purchase a new Dodge Durango. More
Other Employees Tagged: Austin Burnette, Juan Rojo, Al Mitchell
March 16, 2026
jeep was in for a recall. the part was on back order and it took months. - my service tech kept me informed every step of the way. when i finally got my car back, it was filt the part was on back order and it took months. - my service tech kept me informed every step of the way. when i finally got my car back, it was filthy certainly not in the condition that i dropped it in. the service manager made it “right”. no complaints… Good folks!! More
Other Employees Tagged: Robert Austin

