Robert Austin
Fixed Operations Manager
AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville
280 Hyatt Creek Rd
Waynesville, NC 28786
16 Reviews
Write a Review16 Reviews of Robert Austin
April 10, 2026
It only took 45 minutes for them to complete the oil change and rotate the tires . But you need to make an appointment change and rotate the tires . But you need to make an appointment More
Other Employees Tagged: Brooke Jones, Miranda Schmidt, Courtney Griffith, Kelvin Justice, Terry Sheehan, Brian Sullivan, Donnie Williams
April 03, 2026
The technician that was working on my vehicle did an excellent job and Brian the service writer keep me up to date on the progress as I did have to wait a day for max care to pay there part . All in all excellent job and Brian the service writer keep me up to date on the progress as I did have to wait a day for max care to pay there part . All in all my vehicle has not seen any other repair shop so they have all my records on this vehicle . I also plan to keep our 25 compass maintenance there at this dealership . So far I've never had a problem with the service department More
Other Employees Tagged: Brooke Jones, Miranda Schmidt, Courtney Griffith, Kelvin Justice, Terry Sheehan, Brian Sullivan, Donnie Williams
March 16, 2026
jeep was in for a recall. the part was on back order and it took months. - my service tech kept me informed every step of the way. when i finally got my car back, it was filt the part was on back order and it took months. - my service tech kept me informed every step of the way. when i finally got my car back, it was filthy certainly not in the condition that i dropped it in. the service manager made it “right”. no complaints… Good folks!! More
Other Employees Tagged: Brian Sullivan
December 22, 2025
Very friendly people. They were very quick and kept me informed about everything. Prices are very fair and the facilities are very clean. I highly recommend them! They were very quick and kept me informed about everything. Prices are very fair and the facilities are very clean. I highly recommend them! More
Other Employees Tagged: Courtney Griffith, Brian Sullivan, Amy Edwards , Chris Waters
September 01, 2025
Absolutely the BEST CAR DEALSHIP around! We were actually out on a Harley ride one Saturday afternoon and decided to pop-in and check out the 2025 limited edition Wagoneer Overland 4x4 SUV o We were actually out on a Harley ride one Saturday afternoon and decided to pop-in and check out the 2025 limited edition Wagoneer Overland 4x4 SUV on the showroom floor! What an amazing experience! Super friendly staff, extremely knowledgeable salesman and the manager was top notch! If you are in the process of looking for a new vehicle I encourage you to stop in and checkout what AUTOSTAR has to offer! What an amazing experience! You will be amazed at the deals and the vehicle selection and I truly felt like I was a part of the AUTOSTAR family! Thank you for supporting the military and providing us with an awesome purchase! More
Other Employees Tagged: Sachar McFadden , Rob Paddack
August 17, 2025
Donnie did a great job . Not even a finger print . Thanks Donnie . Also want to thank the part's department ( Terry and Calvin ) they never get credit for their hard work . Not even a finger print . Thanks Donnie . Also want to thank the part's department ( Terry and Calvin ) they never get credit for their hard work . And Robert for his support . Thank you guy's . Also I purchased a new car that day . Thank Dale for working with me More
Other Employees Tagged: Courtney Griffith, Kelvin Justice, Terry Sheehan, Brian Sullivan, Donnie Williams , Dale
December 01, 2024
They helped me with some tire issues I was having and they replaced the tire at no cost . Thank you guy's for caring enough to help me with this problem they replaced the tire at no cost . Thank you guy's for caring enough to help me with this problem More
Other Employees Tagged: Brooke Jones, Donald Markeson, Terry Sheehan, Brian Sullivan, Donnie Williams
July 27, 2024
With only one diesel mechanic, Autostar cannot offer timely service for diesel vehicles. I had my fuel lines repaired there 5 times in 90,000 miles with wait times averaging 2 1/2 weeks. The sales staf timely service for diesel vehicles. I had my fuel lines repaired there 5 times in 90,000 miles with wait times averaging 2 1/2 weeks. The sales staff never follows up on promises to contact you about vehicles available even after being reminded of that and stating “that is not how we do business at Autostar. The service people were nice but this does little to ameliorate the excruciatingly slow repair process More
Other Employees Tagged: Nathan Frattini
July 09, 2024
Always love coming here for my vehicle service! Everyone is so nice and the service is fast and easy! Everyone is so nice and the service is fast and easy! More
Other Employees Tagged: Dwight Cheary, Courtney Griffith, Terry Sheehan, Brian Sullivan , Dale Hollifield, Camren Powell, Jenni Rish

