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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center
Waynesville, NC
455 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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455 Reviews of AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center
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July 28, 2024
They were very flexible when arranging an appointment, the service time was as quoted, and the work was done expertly. the service time was as quoted, and the work was done expertly. More
by Cogsrobs
Verified CustomerEmployees Worked With
July 27, 2024
With only one diesel mechanic, Autostar cannot offer timely service for diesel vehicles. I had my fuel lines repaired there 5 times in 90,000 miles with wait times averaging 2 1/2 weeks. The sales staf timely service for diesel vehicles. I had my fuel lines repaired there 5 times in 90,000 miles with wait times averaging 2 1/2 weeks. The sales staff never follows up on promises to contact you about vehicles available even after being reminded of that and stating “that is not how we do business at Autostar. The service people were nice but this does little to ameliorate the excruciatingly slow repair process More
by HLIPHAM
July 27, 2024
Service was prompt, efficient and friendly. Got me in very quickly to prepare for a trip out of town. Felt like I got good value. Got me in very quickly to prepare for a trip out of town. Felt like I got good value. More
by nanaray
Employees Worked With
July 26, 2024
Service was fast and they got me in on short notice! Service rep was very friendly and even came out with me to answer a question I had about my vehicle. Service rep was very friendly and even came out with me to answer a question I had about my vehicle. More
by mark.jones540
Employees Worked With
Kevin Coval
July 25, 2024
Very good service in dealing with Brian. Quickly got us in and fix our problem. Quickly got us in and fix our problem. More
by pfcabins
Employees Worked With
July 22, 2024
Service is prompt, fast, efficient. Great customer service, ease of scheduling. I support this dealership because they support me. Great customer service, ease of scheduling. I support this dealership because they support me. More
by DLW
July 21, 2024
When in area this is dealer ship I choose for maintenance on my two vehicles on my two vehicles More
by BARBARALOOSE
Employees Worked With
July 20, 2024
I have been extremely pleased every visit to the service department in Waynesville. Brian, the service advisor recognized me from prior visits and greeted me acknowledging so in a very friendly manner. He w department in Waynesville. Brian, the service advisor recognized me from prior visits and greeted me acknowledging so in a very friendly manner. He was thorough as always and explained service to my vehicle at each step of the visit. All associates I interacted with were friendly and courteous. Service was done quickly and efficiently. Very pleased with dealership. More
by dunn.jima
Employees Worked With
July 18, 2024
I would not recommend Autostar of Waynesville! Truck was kept for a month, 2 weeks prior to pickup, I was told they were expecting a fitting on the delivery truck. They had not had it on the lift Truck was kept for a month, 2 weeks prior to pickup, I was told they were expecting a fitting on the delivery truck. They had not had it on the lift until the 8th of the following month. I was charged 1349.00, I paid 700.00 on a debit card, then used a credit card for the rest, adding insult to injury;I was charged an extra 3%. Final total was 1400.00. I kept having to inquire when I might get my truck back, only to be told there was no one available to work on it. Not my fault! More
by RLSTAMPER
Employees Worked With
Ryan Bensch
