AutoNation Volvo Cars San Jose
San Jose, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 366 reviews
Not the best, only went because I had recall on airbag to be replace. Which took month to get replaced. I usually tak my care to made in Europe in Cambell. Never had good experience at this place since it be be replace. Which took month to get replaced. I usually tak my care to made in Europe in Cambell. Never had good experience at this place since it became autonation. The place and location is awful for parking etc. No shuttle like before and sevice rep are only friendly if you go with the service here if you decline a service they rush you out. Price$$$$ labor 239 hour was there from 8am to 10:30 lucky the airbag recal was 0, I did have to pay the 239.for them to tell my the message on my dash SRS airbag service urgent could be cause by rslay,but did not explain so I am not sure. They wanted to do some other work dealers always do. When I said I will have my guy look at all frendllyness stop even got my name wrong. The trust was lost with this company along time. I stay away from this place if I can.Use to be nice to busy inpersonable not athtic. In the end I got the airbag replacement but nothing for my $239.00, and I still have the message on the dash SRS airbag service urgent. Now the the airbag replacement is done , when I have time I will take it to Rick at made in Japan made in Europe. They do a great job! And will throw the little stuff in for free and willing to work with you. I like work with small family business. Like when this company was Symith Volvo. More
Customer service was excellent for me. The time allotted was within a reasonable time. The service customer service were very friendly. We talked about the car and they even wash my car. The time allotted was within a reasonable time. The service customer service were very friendly. We talked about the car and they even wash my car. More
Never again! Very unpleasant buying experience. Poor customer service. The salesman was helpful, but management didn't answer issues especially after I handed th Very unpleasant buying experience. Poor customer service. The salesman was helpful, but management didn't answer issues especially after I handed them the full payment. More
Working with Diego and Jessica was easy and absent pressure. I still have an interest in the vehicle and may reach out to them for some follow-up. pressure. I still have an interest in the vehicle and may reach out to them for some follow-up. More
I have purchased 2 Volvo's from this dealership over the last 15 years and always had all the work done at the dealership. Harvey Flores is the best service advisor and would not take my present car anywher last 15 years and always had all the work done at the dealership. Harvey Flores is the best service advisor and would not take my present car anywhere else. More
Sang from Volvo Autonation Volvo is great with customer relationships. His communication is clear, he gives a good time estimate for a service/repair, and he is overall welcoming and professional. relationships. His communication is clear, he gives a good time estimate for a service/repair, and he is overall welcoming and professional. More
We have been using Volvo Autonation and its predecessor since mid 1990s because of its service and help. Will buy next car from them for this reason. since mid 1990s because of its service and help. Will buy next car from them for this reason. More
Volvo Autonation SJ has the great service just like usual I have in the past 20 years. From appointment reminder to service updating and responding no matter through the text or in person, service adviser, I have in the past 20 years. From appointment reminder to service updating and responding no matter through the text or in person, service adviser, Jamie was doing the great job and I am super satisfied with her service. More