AutoNation Volvo Cars San Jose

I went to another certified Volvo service center where they tried to oversell me on service that my car did not need. Came to "AutoNation Volvo Cars San Jose" for second opinion and found that only partia they tried to oversell me on service that my car did not need. Came to "AutoNation Volvo Cars San Jose" for second opinion and found that only partially I needed the service. They proved that I don't need the transmission fluid change based on mileage and they also send me a video showing the fluid is pretty clear (the other service said is black without any proof). Also there was an issue with a filter which they found that is covered by the extended warranty we purchased with the car. This saved me about 30% of money spent on the service! Thank you Sang and Cheyenne that have helped me on this journey! This Service center is an honest one! You can trust them! More

Sushant (Sushi) was very helpful, patient, knowledgeable. Wish him a Great career ahead! Omar was good but may need some training in these regards. We were disappointed with finance. Despite having great cre Wish him a Great career ahead! Omar was good but may need some training in these regards. We were disappointed with finance. Despite having great credit score Joseph N. was not able to offer a good interest rate... whereas at other brand dealerships we have always had good interest rates. Thank you. More

I received exceptional service and customer care at the AutoNation Volvo Cars San Jose, 4600 Stevens Creek Boulevard, San Jose, CA 95129. I have been using the service for more than 10 years - it is alway AutoNation Volvo Cars San Jose, 4600 Stevens Creek Boulevard, San Jose, CA 95129. I have been using the service for more than 10 years - it is always high quality mechanical work and exceptional customer service. More

0/10 recommendations for this location. this was an absolute fail on the volvo dealership vibe. although an auto nation volvo, the standard should still exist for a luxury brand such as vol this was an absolute fail on the volvo dealership vibe. although an auto nation volvo, the standard should still exist for a luxury brand such as volvo. from the moment i walked in this place, i knew it was dicey. the sales personnel appeared to be too busy to address a new customer. the inventory is not tidy at all. i asked for a specific vehicle, sales said it was available but could not locate the key even with the vin. after confirming the vehicle was available, i made an appt at a later date to buy and when i arrive, sales says the vehicle was sold. after three days of searching i learn the vehicle is still available for person but in the loaner program, which means sales lied or was just too lazy to verify and wanted to sell me something else. i call back a few days later to speak with the sales manager. i ask for everything to be prepared so i can walk in and purchase, and set another appt. when i arrive, nothing is prepared, including the car. just lack of decency at this place. and lack of professionalism and customer focus. i wanted almost 4 hrs to complete the sale and guess what? i couldnt leave with the car bc they couldnt take my cash. this whole entire process from beginning to end was just deplorable. that was the abbreviated version, there were more encounters. More

Great experience and loved working with Kimberly! Thank you for all the help getting our amazing car. Thank you for all the help getting our amazing car. More

Had a faulty download of Volvo's latest over-the-air software update. I got a message on the Volvo app that the download was successful, but it didn't take. It would continuously reboot and go blank. I software update. I got a message on the Volvo app that the download was successful, but it didn't take. It would continuously reboot and go blank. I couldn't control most of the vehicle functions, including HVAC, rear camera, radio and Sirrus XM. To reprogram the car the dealer charged a $311 "diagnostic fee" even though the car is under Volvo's Certified Pre-Owned extended warranty. Volvo Customer Care refused to consider a refund, saying it was a dealer issue. This is not the first problem I've had with this car and this dealer. I love how the car drives and looks, but I won't be buying another Volvo. Reddit is full of complaints about this software update, so it's not an uncommon issue. More

Yoon in AutoNation Volvo is a great dealer. He helped me to get my first XC40 and this time I got his help to replace it with XC60. The price negotiation was intense but finally we got good res He helped me to get my first XC40 and this time I got his help to replace it with XC60. The price negotiation was intense but finally we got good results. More

I cannot believe I'm going to share that I LOVED my car-buying experience! car-buying experience! More

The manager and the sale agent worked smoothly and correctly in my purchase of new EX30 PLUS. I had a great experience with them from started from online/email through sale office visit. correctly in my purchase of new EX30 PLUS. I had a great experience with them from started from online/email through sale office visit. More