AutoNation Volvo Cars San Jose

Jamie was super helpful and kept me informed of my service. The waiting area was comfortable with snacks and coffee. I was able to get my work done while I waited for my 3 year prepaid service. I had service. The waiting area was comfortable with snacks and coffee. I was able to get my work done while I waited for my 3 year prepaid service. I had previously gotten my windshield replaced there. It took a bit due to pandemic supply chain issues but so glad I had it replaced at my trusted dealership rather than the insurance plan. Well worth the extra deductible. More

Best car purchase experience ever from enquiries to purchase to check out. Friendly, attentive service. Fair pricing. purchase to check out. Friendly, attentive service. Fair pricing. More

I enjoyed purchasing with Shin Yoon very much. He is very dependable and have good interaction He is very dependable and have good interaction More

The representative was very courteous and helpful - Sang Nguyen. He accommodated my request and ensured the issue was resolved satisfactorily. Nguyen. He accommodated my request and ensured the issue was resolved satisfactorily. More

Jamie, always friendly and helpful took care of the 70K service and 2 new tires. A pleasure to speak with always. service and 2 new tires. A pleasure to speak with always. More

In early 2022 when other dealers were charging $5K-$7K over MSRP, AutoNation San Jose Volvo charged only the normal price. Also, they didn't load the car with lots of high-margin extras that we didn't nee over MSRP, AutoNation San Jose Volvo charged only the normal price. Also, they didn't load the car with lots of high-margin extras that we didn't need or want. The car arrived from Sweden in the timeframe they said. Alex, the finance person, was especially helpful, efficient, and personable. Better than any other finance person I've dealt with. Sami, our salesperson, did everything he said he would and met the deadlines. While waiting to pick up our new car, we were browsing looking at other cars on the lot, salesperson Bui (who already knew that Sami was our salesperson) helpfully answered our general questions about other models. Overall the dealership is straightforward and good. More

Great customer service. The rep was super nice and very helpful. Noted the passanger car seat was dirty and with grease. Not sure what happened. Also, was promised the car The rep was super nice and very helpful. Noted the passanger car seat was dirty and with grease. Not sure what happened. Also, was promised the car would be wash, but did not happen. More

The team is wonderful, Sami from Sales team, the first person who contacted me and by that time we have decided to purchase Dodge, but the positive reply came from Sami, made us to give a try for Volvo an person who contacted me and by that time we have decided to purchase Dodge, but the positive reply came from Sami, made us to give a try for Volvo and we loved the car. Sami is a person with positive vibes and Sami has become our friend now. Chug from finance team, guided through the insurance too. Wonderful team and wonderful car. More

After drop off for safety belt recall service on Monday 10am, was told it will take until evening or Tuesday morning for the car to be picked up. I called 3 times between Tuesday morning Wednesday mornin 10am, was told it will take until evening or Tuesday morning for the car to be picked up. I called 3 times between Tuesday morning Wednesday morning, no information about my car or a call back. I asked for loaner car in Wednesday morning. 25 min later, they call back and said my car is ready. This is more than 48hr after I dropped off the car with an appointment More

Harvey Flores, service advisor could not satisfactory explain the discount I got on the invoice. He was professional and pleasant. explain the discount I got on the invoice. He was professional and pleasant. More