AutoNation Toyota Fort Myers

Thanks for the excellent and fast maintenance service! Shout out to Nick Haynes our Professional Service Advisor! Love the new furniture in the waiting area. 🏆 ⭐⭐⭐⭐⭐ Shout out to Nick Haynes our Professional Service Advisor! Love the new furniture in the waiting area. 🏆 ⭐⭐⭐⭐⭐ More

Repair was not checked. I have to go back and get it corrected when I don’t have the time. corrected when I don’t have the time. More

This was an extremely poor experience. AutoNation Toyota tried scamming me into replacing my alternator. My initial visit was only supposed to be for $30, but then apparently all these different things “wen tried scamming me into replacing my alternator. My initial visit was only supposed to be for $30, but then apparently all these different things “went wrong”. After trying to tell the advisor (Maria) that my alternator was not showing any indications of needing a replacement, she kept responding with “It’s not my fault.” Not once did she ever try to display empathy towards the situation. After causing a scene, somehow her “master technician” discovered that there was a wire unplugged and that’s what caused them to believe that my alternator needed to be replaced. Also, AutoNation did a poor job explaining my extended warranty. I was advised that my warranty would be valid up until 75k miles (not any time sooner) and when asked if the warranty would cover the alternator, I was advised that my extended warranty expired 10 months ago. I have been to this AutoNation multiple times since then, specifically asked about my warranty, and have been incorrectly advised that it was still active. Worst experience ever. Definitely choose another dealership. More

Checking in was right on time. Meeting with the advisor took several minutes, but this was because they were short on staffing. After service, the advisor, Orlando, fully explained the service provided, a took several minutes, but this was because they were short on staffing. After service, the advisor, Orlando, fully explained the service provided, and set up reminder for next service. Orlando was very helpful. More

Very poor service experience. Left sitting in 95 degree sun waiting for someone to check me. Told service done drove to dealer, wasn't done sun waiting for someone to check me. Told service done drove to dealer, wasn't done More

We have bought 3 new cars at your dealership. We maintain the cars at your dealership we are very satisfied. Keep up the good work. the cars at your dealership we are very satisfied. Keep up the good work. More

Fast service let me know when car would be ready so how much is would cost much is would cost More

I was treated very well. Marcus was friendly. The car was done quite quickly. You have a well oiled machine there. Keep up the good work. done quite quickly. You have a well oiled machine there. Keep up the good work. More

Oil change, tire rotation & alignment. Car was finished at estimated time. Service rep very nice. Waiting room was pleasant, not very crowded. Car check in was fast. at estimated time. Service rep very nice. Waiting room was pleasant, not very crowded. Car check in was fast. More

Check up of vehicle was thorough but the amount of time it took to complete was very long and unexpected. I was not aware it would take 3-4 hours to do an oil change along with System’s check for travel . it took to complete was very long and unexpected. I was not aware it would take 3-4 hours to do an oil change along with System’s check for travel . More